oops, I ran the apport command on the wrong computer. sorry. ** Tags added: bionic
** Description changed: I upgraded my laptop (Dell XPS 13, older version) to 18.04. Now the touchpad doesn't work, unless I hit it very hard. How do I increase the sensitivity of the touchpad so I can use it like I've always done? It always worked well, until the upgrade. --- ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: christine 3495 F.... pulseaudio /dev/snd/controlC0: christine 3495 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=1212abb0-90f7-4f0a-94bf-0d790e8b3593 InstallationDate: Installed on 2015-12-13 (975 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) MachineType: MSI MS-7881 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-124-generic.efi.signed root=UUID=eea1d4c7-5f21-40a5-b73d-fed6b0a48f69 ro noprompt persistent quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-124.148-generic 4.4.117 RelatedPackageVersions: linux-restricted-modules-4.4.0-124-generic N/A linux-backports-modules-4.4.0-124-generic N/A linux-firmware 1.157.20 RfKill: Tags: xenial Uname: Linux 4.4.0-124-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm audio cdrom dip libvirtd lpadmin plugdev sambashare staff sudo _MarkForUpload: True dmi.bios.date: 10/30/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.80 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: X99S XPOWER AC (MS-7881) dmi.board.vendor: MSI dmi.board.version: 1.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.80:bd10/30/2015:svnMSI:pnMS-7881:pvr1.0:rvnMSI:rnX99SXPOWERAC(MS-7881):rvr1.0:cvnMSI:ct3:cvr1.0: dmi.product.name: MS-7881 dmi.product.version: 1.0 dmi.sys.vendor: MSI --- ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: christine 3495 F.... pulseaudio /dev/snd/controlC0: christine 3495 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=1212abb0-90f7-4f0a-94bf-0d790e8b3593 InstallationDate: Installed on 2015-12-13 (975 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) MachineType: MSI MS-7881 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-124-generic.efi.signed root=UUID=eea1d4c7-5f21-40a5-b73d-fed6b0a48f69 ro noprompt persistent quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-124.148-generic 4.4.117 RelatedPackageVersions: linux-restricted-modules-4.4.0-124-generic N/A linux-backports-modules-4.4.0-124-generic N/A linux-firmware 1.157.20 RfKill: Tags: xenial Uname: Linux 4.4.0-124-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm audio cdrom dip libvirtd lpadmin plugdev sambashare staff sudo _MarkForUpload: True dmi.bios.date: 10/30/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.80 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: X99S XPOWER AC (MS-7881) dmi.board.vendor: MSI dmi.board.version: 1.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.80:bd10/30/2015:svnMSI:pnMS-7881:pvr1.0:rvnMSI:rnX99SXPOWERAC(MS-7881):rvr1.0:cvnMSI:ct3:cvr1.0: dmi.product.name: MS-7881 dmi.product.version: 1.0 dmi.sys.vendor: MSI + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.3 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: christine 2392 F.... pulseaudio + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 18.04 + HibernationDevice: RESUME=UUID=c69aa18c-fc75-4cb1-bc81-92c17d2866a9 + InstallationDate: Installed on 2014-01-04 (1683 days ago) + InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) + MachineType: Dell Inc. Dell System XPS L322X + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-32-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 + ProcVersionSignature: Ubuntu 4.15.0-32.35-generic 4.15.18 + RelatedPackageVersions: + linux-restricted-modules-4.15.0-32-generic N/A + linux-backports-modules-4.15.0-32-generic N/A + linux-firmware 1.173.1 + RfKill: + 0: phy0: Wireless LAN + Soft blocked: no + Hard blocked: no + Tags: bionic + Uname: Linux 4.15.0-32-generic x86_64 + UpgradeStatus: Upgraded to bionic on 2018-07-25 (21 days ago) + UserGroups: adm cdrom dip libvirt libvirtd lpadmin netdev plugdev sambashare sudo vboxusers wireshark + _MarkForUpload: True + dmi.bios.date: 05/15/2013 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: A09 + dmi.board.name: 0PJHXN + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 8 + dmi.chassis.vendor: Dell Inc. + dmi.chassis.version: 0.1 + dmi.modalias: dmi:bvnDellInc.:bvrA09:bd05/15/2013:svnDellInc.:pnDellSystemXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1: + dmi.product.family: ChiefRiver System + dmi.product.name: Dell System XPS L322X + dmi.sys.vendor: Dell Inc. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1787197 Title: Touchpad doesn't work well after upgrade to 18.04 Status in linux package in Ubuntu: Confirmed Bug description: I upgraded my laptop (Dell XPS 13, older version) to 18.04. Now the touchpad doesn't work, unless I hit it very hard. How do I increase the sensitivity of the touchpad so I can use it like I've always done? It always worked well, until the upgrade. --- ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: christine 3495 F.... pulseaudio /dev/snd/controlC0: christine 3495 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=1212abb0-90f7-4f0a-94bf-0d790e8b3593 InstallationDate: Installed on 2015-12-13 (975 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) MachineType: MSI MS-7881 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-124-generic.efi.signed root=UUID=eea1d4c7-5f21-40a5-b73d-fed6b0a48f69 ro noprompt persistent quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-124.148-generic 4.4.117 RelatedPackageVersions: linux-restricted-modules-4.4.0-124-generic N/A linux-backports-modules-4.4.0-124-generic N/A linux-firmware 1.157.20 RfKill: Tags: xenial Uname: Linux 4.4.0-124-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm audio cdrom dip libvirtd lpadmin plugdev sambashare staff sudo _MarkForUpload: True dmi.bios.date: 10/30/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.80 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: X99S XPOWER AC (MS-7881) dmi.board.vendor: MSI dmi.board.version: 1.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.80:bd10/30/2015:svnMSI:pnMS-7881:pvr1.0:rvnMSI:rnX99SXPOWERAC(MS-7881):rvr1.0:cvnMSI:ct3:cvr1.0: dmi.product.name: MS-7881 dmi.product.version: 1.0 dmi.sys.vendor: MSI --- ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: christine 3495 F.... pulseaudio /dev/snd/controlC0: christine 3495 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=1212abb0-90f7-4f0a-94bf-0d790e8b3593 InstallationDate: Installed on 2015-12-13 (975 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) MachineType: MSI MS-7881 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-124-generic.efi.signed root=UUID=eea1d4c7-5f21-40a5-b73d-fed6b0a48f69 ro noprompt persistent quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-124.148-generic 4.4.117 RelatedPackageVersions: linux-restricted-modules-4.4.0-124-generic N/A linux-backports-modules-4.4.0-124-generic N/A linux-firmware 1.157.20 RfKill: Tags: xenial Uname: Linux 4.4.0-124-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm audio cdrom dip libvirtd lpadmin plugdev sambashare staff sudo _MarkForUpload: True dmi.bios.date: 10/30/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.80 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: X99S XPOWER AC (MS-7881) dmi.board.vendor: MSI dmi.board.version: 1.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.80:bd10/30/2015:svnMSI:pnMS-7881:pvr1.0:rvnMSI:rnX99SXPOWERAC(MS-7881):rvr1.0:cvnMSI:ct3:cvr1.0: dmi.product.name: MS-7881 dmi.product.version: 1.0 dmi.sys.vendor: MSI --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: christine 2392 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=c69aa18c-fc75-4cb1-bc81-92c17d2866a9 InstallationDate: Installed on 2014-01-04 (1683 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: Dell Inc. Dell System XPS L322X Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-32-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-32.35-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-32-generic N/A linux-backports-modules-4.15.0-32-generic N/A linux-firmware 1.173.1 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: bionic Uname: Linux 4.15.0-32-generic x86_64 UpgradeStatus: Upgraded to bionic on 2018-07-25 (21 days ago) UserGroups: adm cdrom dip libvirt libvirtd lpadmin netdev plugdev sambashare sudo vboxusers wireshark _MarkForUpload: True dmi.bios.date: 05/15/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0PJHXN dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd05/15/2013:svnDellInc.:pnDellSystemXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.family: ChiefRiver System dmi.product.name: Dell System XPS L322X dmi.sys.vendor: Dell Inc. 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