This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1818399 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1818399 Title: MSI GL72M REX Webcam not working Status in linux package in Ubuntu: Incomplete Bug description: The Webcam from my MSI GL72M REX is not working. the built-in webcam is not recognized. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cheese 3.28.0-1ubuntu1 ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 Uname: Linux 4.15.0-45-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 CurrentDesktop: communitheme:ubuntu:GNOME Date: Sun Mar 3 13:29:31 2019 InstallationDate: Installed on 2018-05-16 (290 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) MachineType: Micro-Star International Co., Ltd. GL72M 7REX ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=de_DE.UTF-8 SHELL=/bin/bash RelatedPackageVersions: cheese 3.28.0-1ubuntu1 cheese-common 3.28.0-1ubuntu1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/23/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E1799IMS.324 dmi.board.asset.tag: Default string dmi.board.name: MS-1799 dmi.board.vendor: Micro-Star International Co., Ltd. dmi.board.version: REV:1.0 dmi.chassis.type: 10 dmi.chassis.vendor: Micro-Star International Co., Ltd. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE1799IMS.324:bd03/23/2018:svnMicro-StarInternationalCo.,Ltd.:pnGL72M7REX:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-1799:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A: dmi.product.family: GL dmi.product.name: GL72M 7REX dmi.product.version: REV:1.0 dmi.sys.vendor: Micro-Star International Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1818399/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp