apport information

** Attachment added: "CRDA.txt"
   https://bugs.launchpad.net/bugs/1818399/+attachment/5243049/+files/CRDA.txt

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https://bugs.launchpad.net/bugs/1818399

Title:
  MSI GL72M REX Webcam not working

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  The Webcam from my MSI GL72M REX is not working.
  the built-in webcam is not recognized.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: cheese 3.28.0-1ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
  Uname: Linux 4.15.0-45-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  CurrentDesktop: communitheme:ubuntu:GNOME
  Date: Sun Mar  3 13:29:31 2019
  InstallationDate: Installed on 2018-05-16 (290 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  MachineType: Micro-Star International Co., Ltd. GL72M 7REX
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  RelatedPackageVersions:
   cheese        3.28.0-1ubuntu1
   cheese-common 3.28.0-1ubuntu1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/23/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: E1799IMS.324
  dmi.board.asset.tag: Default string
  dmi.board.name: MS-1799
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: REV:1.0
  dmi.chassis.type: 10
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrE1799IMS.324:bd03/23/2018:svnMicro-StarInternationalCo.,Ltd.:pnGL72M7REX:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-1799:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:
  dmi.product.family: GL
  dmi.product.name: GL72M 7REX
  dmi.product.version: REV:1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  yusuf      1829 F.... pulseaudio
  CurrentDesktop: communitheme:ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-16 (290 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  MachineType: Micro-Star International Co., Ltd. GL72M 7REX
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic 
root=UUID=b3854a7c-bc0c-4ef8-b726-7579b6bf82f0 ro quiet splash nouveau.runpm=0 
vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-45-generic N/A
   linux-backports-modules-4.15.0-45-generic  N/A
   linux-firmware                             1.173.3
  Tags:  bionic
  Uname: Linux 4.15.0-45-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio cdrom dialout dip fax floppy lpadmin netdev plugdev 
sambashare scanner sudo tape vboxusers video
  _MarkForUpload: True
  dmi.bios.date: 03/23/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: E1799IMS.324
  dmi.board.asset.tag: Default string
  dmi.board.name: MS-1799
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: REV:1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrE1799IMS.324:bd03/23/2018:svnMicro-StarInternationalCo.,Ltd.:pnGL72M7REX:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-1799:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:
  dmi.product.family: GL
  dmi.product.name: GL72M 7REX
  dmi.product.version: REV:1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

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