Public bug reported:
Description
Platform: WHL-U
BIOS: CNLSFWR1.R00.X147.B00.1806200058
TBT: native PCIe tbt user mode
AR AIC: rev 35.1
Linux kernel: 4.18.0-rc8-intel-next+
1. Approve all thunderbolt device to access, which contain SATA SSD(sda) and
USB2.0/3.0
2. Executed S4 sleep: rtcwake -m disk -s 50
3. After S4 sleep ok and then wake to recover, and then “SATA link down
(SStatus FFFFFFFF SControl FFFFFFFF)”
AHCI controller unavailable!
…
[sda] Start/Stop Unit failed
Due to platform could not recover, could not get the dmesg log, and just caught
the dmesg pictures in attached.
After that platform could not recover and action timeout, call trace generated.
Target Release: 20.04
Target Kernel: TBD
** Affects: intel
Importance: Undecided
Status: New
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: intel-kerel-20.04
** Also affects: linux (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1843773
Title:
[WHL-U|CML-U][ICL][Thunderbolt] AHCI SATA link down after S4 sleep and
platform could not recover
Status in intel:
New
Status in linux package in Ubuntu:
New
Bug description:
Description
Platform: WHL-U
BIOS: CNLSFWR1.R00.X147.B00.1806200058
TBT: native PCIe tbt user mode
AR AIC: rev 35.1
Linux kernel: 4.18.0-rc8-intel-next+
1. Approve all thunderbolt device to access, which contain SATA SSD(sda) and
USB2.0/3.0
2. Executed S4 sleep: rtcwake -m disk -s 50
3. After S4 sleep ok and then wake to recover, and then “SATA link down
(SStatus FFFFFFFF SControl FFFFFFFF)”
AHCI controller unavailable!
…
[sda] Start/Stop Unit failed
Due to platform could not recover, could not get the dmesg log, and just
caught the dmesg pictures in attached.
After that platform could not recover and action timeout, call trace
generated.
Target Release: 20.04
Target Kernel: TBD
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