This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 1843773
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1843773
Title:
[WHL-U|CML-U][ICL][Thunderbolt] AHCI SATA link down after S4 sleep and
platform could not recover
Status in intel:
New
Status in linux package in Ubuntu:
Incomplete
Bug description:
Description
Platform: WHL-U
BIOS: CNLSFWR1.R00.X147.B00.1806200058
TBT: native PCIe tbt user mode
AR AIC: rev 35.1
Linux kernel: 4.18.0-rc8-intel-next+
1. Approve all thunderbolt device to access, which contain SATA SSD(sda) and
USB2.0/3.0
2. Executed S4 sleep: rtcwake -m disk -s 50
3. After S4 sleep ok and then wake to recover, and then “SATA link down
(SStatus FFFFFFFF SControl FFFFFFFF)”
AHCI controller unavailable!
…
[sda] Start/Stop Unit failed
Due to platform could not recover, could not get the dmesg log, and just
caught the dmesg pictures in attached.
After that platform could not recover and action timeout, call trace
generated.
Target Release: 20.04
Target Kernel: TBD
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