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** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1865571
Title:
Sound card not detected on HP Spectre x360 13-aw0xxx
Status in linux package in Ubuntu:
Incomplete
Bug description:
On a fresh Ubuntu 19.10 install with the Linux kernel updated to 5.3.0
(via proposed-packages), no sound card detected (CPU: Intel i7-1065G).
Relevant dmesg output:
```
[ 4.544994] sof-audio-pci 0000:00:1f.3: Direct firmware load for
intel/sof/sof-icl.ri failed with error -2
[ 4.544997] sof-audio-pci 0000:00:1f.3: error: request firmware
intel/sof/sof-icl.ri failed err: -2
[ 4.544999] sof-audio-pci 0000:00:1f.3: error: failed to load DSP firmware
-2
[ 4.545000] sof-audio-pci 0000:00:1f.3: error: sof_probe_work failed err:
-2
```
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.3.0-42.34-generic 5.3.18
Uname: Linux 5.3.0-42-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.5
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq',
'/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: GNOME
Date: Mon Mar 2 20:47:33 2020
InstallationDate: Installed on 2020-02-28 (3 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/25/2019
dmi.bios.vendor: AMI
dmi.bios.version: F.11
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 86FA
dmi.board.vendor: HP
dmi.board.version: 87.44
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAMI:bvrF.11:bd12/25/2019:svnHP:pnHPSpectrex360Convertible13-aw0xxx:pvr:rvnHP:rn86FA:rvr87.44:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Spectre
dmi.product.name: HP Spectre x360 Convertible 13-aw0xxx
dmi.product.sku: 8NF08EA#ABU
dmi.sys.vendor: HP
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