@davidkrauser, Are you able/willing to post a dmesg output from both the failing and the last working kernel? This should show any firmware that's being loaded (or not loaded) for the touchscreen.
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-5.4 in Ubuntu. https://bugs.launchpad.net/bugs/1865836 Title: Touchscreen Unresponsive in Focal, but Works in Eoan Status in linux-5.4 package in Ubuntu: New Bug description: After upgrading my Surface Go to Focal from Eoan, the touchscreen has stopped working. A snippet from journalctl: 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (II) systemd-logind: got fd for /dev/input/event4 13:68 fd 28 paused 0 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (**) ELAN9038:00 04F3:261A: always reports core events 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (**) Option "Device" "/dev/input/event4" 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (**) Option "_source" "server/udev" 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (II) event4 - ELAN9038:00 04F3:261A: is tagged by udev as: Touchscreen 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (II) event4 - ELAN9038:00 04F3:261A: device is a touch device 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (II) event4 - ELAN9038:00 04F3:261A: device removed 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:15.1/i2c_designware.1/i2c-1/i2c-ELAN9038:00/0018:04F3:261A.0001/input/input20/event4" 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (II) XINPUT: Adding extended input device "ELAN9038:00 04F3:261A" (type: TOUCHSCREEN, id 11) 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (**) Option "AccelerationScheme" "none" 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (**) ELAN9038:00 04F3:261A: (accel) selected scheme none/0 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (**) ELAN9038:00 04F3:261A: (accel) acceleration factor: 2.000 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (**) ELAN9038:00 04F3:261A: (accel) acceleration threshold: 4 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (II) event4 - ELAN9038:00 04F3:261A: is tagged by udev as: Touchscreen 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (II) event4 - ELAN9038:00 04F3:261A: device is a touch device 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (II) config/udev: Adding input device ELAN9038:00 04F3:261A (/dev/input/mouse0) 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (II) No input driver specified, ignoring this device. 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (II) This device may have been added with another device file. 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (II) config/udev: Adding input device ELAN9038:00 04F3:261A (/dev/input/event5) 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (**) ELAN9038:00 04F3:261A: Applying InputClass "libinput tablet catchall" 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (II) Using input driver 'libinput' for 'ELAN9038:00 04F3:261A' 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (II) systemd-logind: got fd for /dev/input/event5 13:69 fd 29 paused 0 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (**) ELAN9038:00 04F3:261A: always reports core events 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (**) Option "Device" "/dev/input/event5" 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (**) Option "_source" "server/udev" 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (II) event5 - ELAN9038:00 04F3:261A: is tagged by udev as: Tablet 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (II) event5 - ELAN9038:00 04F3:261A: tablet 'ELAN9038:00 04F3:261A' unknown to libwacom 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (II) event5 - ELAN9038:00 04F3:261A: device is a tablet 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (II) event5 - ELAN9038:00 04F3:261A: device removed 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:15.1/i2c_designware.1/i2c-1/i2c-ELAN9038:00/0018:04F3:261A.0001/input/input23/event5" 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (II) XINPUT: Adding extended input device "ELAN9038:00 04F3:261A" (type: TABLET, id 12) 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (II) event5 - ELAN9038:00 04F3:261A: is tagged by udev as: Tablet 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (II) event5 - ELAN9038:00 04F3:261A: tablet 'ELAN9038:00 04F3:261A' unknown to libwacom 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (II) event5 - ELAN9038:00 04F3:261A: device is a tablet 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (II) config/udev: Adding input device ELAN9038:00 04F3:261A (/dev/input/mouse1) 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (II) No input driver specified, ignoring this device. 12:43:15 /usr/lib/gdm3/gdm-x-session[1586]: (II) This device may have been added with another device file. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-14-generic 5.4.0-14.17 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: david 1694 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Tue Mar 3 02:27:15 2020 InstallationDate: Installed on 2020-01-29 (33 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 045e:096f Microsoft Corp. Surface Type Cover Bus 001 Device 002: ID 0cf3:e302 Qualcomm Atheros Communications Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Microsoft Corporation Surface Go ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-14-generic root=/dev/mapper/vgubuntu-root ro RelatedPackageVersions: linux-restricted-modules-5.4.0-14-generic N/A linux-backports-modules-5.4.0-14-generic N/A linux-firmware 1.186 SourcePackage: linux-5.4 StagingDrivers: ipu3_imgu UpgradeStatus: Upgraded to focal on 2020-01-30 (33 days ago) dmi.bios.date: 12/12/2018 dmi.bios.vendor: Microsoft Corporation dmi.bios.version: 1.0.14 dmi.board.name: Surface Go dmi.board.vendor: Microsoft Corporation dmi.chassis.type: 9 dmi.chassis.vendor: Microsoft Corporation dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnMicrosoftCorporation:bvr1.0.14:bd12/12/2018:svnMicrosoftCorporation:pnSurfaceGo:pvr1:rvnMicrosoftCorporation:rnSurfaceGo:rvr:cvnMicrosoftCorporation:ct9:cvrChassisVersion: dmi.product.family: Surface dmi.product.name: Surface Go dmi.product.sku: Surface_Go_1824_Consumer dmi.product.version: 1 dmi.sys.vendor: Microsoft Corporation To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-5.4/+bug/1865836/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
