Public bug reported:
I often keep my laptop for some hours without using it, with the
charging cable plugged. Sometimes when I want to use it again, the
screen stays off, and cannot say if it's still suspended or just the
screen doesn't turn on. One thing that I find suspicious is that
checking the logs I have some only until some time after I last used it
(few hours later) and then none util the next boot. To reboot the laptop
I kept the power button down for about 10 seconds to turn it on, and
then I could turn it on again.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-21-generic 5.4.0-21.25
ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27
Uname: Linux 5.4.0-21-generic x86_64
ApportVersion: 2.20.11-0ubuntu25
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: fabio 2019 F.... pulseaudio
CurrentDesktop: GNOME
Date: Mon Apr 13 00:33:26 2020
InstallationDate: Installed on 2020-04-03 (8 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200401)
MachineType: Dell Inc. XPS 15 7590
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-21-generic
root=UUID=4f215b94-50a2-44af-b8c6-faf7cea8214a ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-21-generic N/A
linux-backports-modules-5.4.0-21-generic N/A
linux-firmware 1.187
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/25/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.5.0
dmi.board.name: 0VYV0G
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.5.0:bd12/25/2019:svnDellInc.:pnXPS157590:pvr:rvnDellInc.:rn0VYV0G:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 15 7590
dmi.product.sku: 0905
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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https://bugs.launchpad.net/bugs/1872367
Title:
Cannot resume from suspend
Status in linux package in Ubuntu:
New
Bug description:
I often keep my laptop for some hours without using it, with the
charging cable plugged. Sometimes when I want to use it again, the
screen stays off, and cannot say if it's still suspended or just the
screen doesn't turn on. One thing that I find suspicious is that
checking the logs I have some only until some time after I last used
it (few hours later) and then none util the next boot. To reboot the
laptop I kept the power button down for about 10 seconds to turn it
on, and then I could turn it on again.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-21-generic 5.4.0-21.25
ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27
Uname: Linux 5.4.0-21-generic x86_64
ApportVersion: 2.20.11-0ubuntu25
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: fabio 2019 F.... pulseaudio
CurrentDesktop: GNOME
Date: Mon Apr 13 00:33:26 2020
InstallationDate: Installed on 2020-04-03 (8 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200401)
MachineType: Dell Inc. XPS 15 7590
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-21-generic
root=UUID=4f215b94-50a2-44af-b8c6-faf7cea8214a ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-21-generic N/A
linux-backports-modules-5.4.0-21-generic N/A
linux-firmware 1.187
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/25/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.5.0
dmi.board.name: 0VYV0G
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.5.0:bd12/25/2019:svnDellInc.:pnXPS157590:pvr:rvnDellInc.:rn0VYV0G:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 15 7590
dmi.product.sku: 0905
dmi.sys.vendor: Dell Inc.
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