Hello!
As posted before on this tracking bug (probably the wrong place)
https://bugs.launchpad.net/ubuntu/+source/linux-5.4/+bug/1864871, I have the
same issue with an old Toshiba Satellite L450 laptop.
I ran the live Ubuntu 20.04 image and the sound was recognized and played well.
In Settings I could see the output Internal speakers.
Then I installed from within the live image Ubuntu and still have sound.
Back then the kernel was 5.4.0-28.32-generic 5.4.30.
I've updated Ubuntu last night and surprise. Now I only have Dummy output (no
sound).
I've researched and tested a lot of tricks to make it play but with no luck.
Attached is the pulse audio log file as instructed by @Hui Wang (hui.wang) in
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875252/comments/5.
The pacmd command result is:
Memory blocks currently allocated: 3, size: 67,6 KiB.
Memory blocks allocated during the whole lifetime: 34834, size: 203,7 KiB.
Memory blocks imported from other processes: 0, size: 0 B.
Memory blocks exported to other processes: 0, size: 0 B.
Total sample cache size: 0 B.
Default sample spec: s16le 2ch 44100Hz
Default channel map: front-left,front-right
Default sink name: auto_null
Default source name: auto_null.monitor
Memory blocks of type POOL: 3 allocated/34834 accumulated.
Memory blocks of type POOL_EXTERNAL: 0 allocated/0 accumulated.
Memory blocks of type APPENDED: 0 allocated/0 accumulated.
Memory blocks of type USER: 0 allocated/0 accumulated.
Memory blocks of type FIXED: 0 allocated/0 accumulated.
Memory blocks of type IMPORTED: 0 allocated/0 accumulated.
28 module(s) loaded.
index: 0
name: <module-device-restore>
argument: <>
used: -1
load once: yes
properties:
module.author = "Lennart Poettering"
module.description = "Automatically restore the volume/mute
state of devices"
module.version = "13.99.1"
index: 1
name: <module-stream-restore>
argument: <>
used: -1
load once: yes
properties:
module.author = "Lennart Poettering"
module.description = "Automatically restore the
volume/mute/device state of streams"
module.version = "13.99.1"
index: 2
name: <module-card-restore>
argument: <>
used: -1
load once: yes
properties:
module.author = "Lennart Poettering"
module.description = "Automatically restore profile of cards"
module.version = "13.99.1"
index: 3
name: <module-augment-properties>
argument: <>
used: -1
load once: yes
properties:
module.author = "Lennart Poettering"
module.description = "Augment the property sets of streams with
additional static information"
module.version = "13.99.1"
index: 4
name: <module-switch-on-port-available>
argument: <>
used: -1
load once: yes
properties:
module.author = "David Henningsson"
module.description = "Switches ports and profiles when devices
are plugged/unplugged"
module.version = "13.99.1"
index: 5
name: <module-switch-on-connect>
argument: <>
used: -1
load once: yes
properties:
module.author = "Michael Terry"
module.description = "When a sink/source is added, switch to it
or conditionally switch to it"
module.version = "13.99.1"
index: 6
name: <module-udev-detect>
argument: <>
used: -1
load once: yes
properties:
module.author = "Lennart Poettering"
module.description = "Detect available audio hardware and load
matching drivers"
module.version = "13.99.1"
index: 7
name: <module-alsa-card>
argument: <device_id="0" name="pci-0000_00_1b.0"
card_name="alsa_card.pci-0000_00_1b.0" namereg_fail=false tsched=yes
fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes
avoid_resampling=no card_properties="module-udev-detect.discovered=1">
used: 0
load once: no
properties:
module.author = "Lennart Poettering"
module.description = "ALSA Card"
module.version = "13.99.1"
index: 8
name: <module-bluetooth-policy>
argument: <>
used: -1
load once: yes
properties:
module.author = "Frédéric Dalleau, Pali Rohár"
module.description = "Policy module to make using bluetooth
devices out-of-the-box easier"
module.version = "13.99.1"
index: 9
name: <module-bluetooth-discover>
argument: <>
used: -1
load once: yes
properties:
module.author = "João Paulo Rechi Vita"
module.description = "Detect available Bluetooth daemon and
load the corresponding discovery module"
module.version = "13.99.1"
index: 10
name: <module-bluez5-discover>
argument: <>
used: -1
load once: yes
properties:
module.author = "João Paulo Rechi Vita"
module.description = "Detect available BlueZ 5 Bluetooth audio
devices and load BlueZ 5 Bluetooth audio drivers"
module.version = "13.99.1"
index: 11
name: <module-native-protocol-unix>
argument: <>
used: -1
load once: no
properties:
module.author = "Lennart Poettering"
module.description = "Native protocol (UNIX sockets)"
module.version = "13.99.1"
index: 12
name: <module-default-device-restore>
argument: <>
used: -1
load once: yes
properties:
module.author = "Lennart Poettering"
module.description = "Automatically restore the default sink
and source"
module.version = "13.99.1"
index: 13
name: <module-always-sink>
argument: <>
used: -1
load once: yes
properties:
module.author = "Colin Guthrie"
module.description = "Always keeps at least one sink loaded
even if it's a null one"
module.version = "13.99.1"
index: 14
name: <module-null-sink>
argument: <sink_name=auto_null
sink_properties='device.description="Dummy Output"'>
used: 1
load once: no
properties:
module.author = "Lennart Poettering"
module.description = "Clocked NULL sink"
module.version = "13.99.1"
index: 15
name: <module-intended-roles>
argument: <>
used: -1
load once: yes
properties:
module.author = "Lennart Poettering"
module.description = "Automatically set device of streams based
on intended roles of devices"
module.version = "13.99.1"
index: 16
name: <module-suspend-on-idle>
argument: <>
used: -1
load once: yes
properties:
module.author = "Lennart Poettering"
module.description = "When a sink/source is idle for too long,
suspend it"
module.version = "13.99.1"
index: 17
name: <module-console-kit>
argument: <>
used: -1
load once: yes
properties:
module.author = "Lennart Poettering"
module.description = "Create a client for each ConsoleKit
session of this user"
module.version = "13.99.1"
index: 18
name: <module-systemd-login>
argument: <>
used: -1
load once: yes
properties:
module.author = "Lennart Poettering"
module.description = "Create a client for each login session of
this user"
module.version = "13.99.1"
index: 19
name: <module-position-event-sounds>
argument: <>
used: -1
load once: yes
properties:
module.author = "Lennart Poettering"
module.description = "Position event sounds between L and R
depending on the position on screen of the widget triggering them."
module.version = "13.99.1"
index: 20
name: <module-role-cork>
argument: <>
used: -1
load once: yes
properties:
module.author = "Lennart Poettering"
module.description = "Mute & cork streams with certain roles
while others exist"
module.version = "13.99.1"
index: 21
name: <module-snap-policy>
argument: <>
used: -1
load once: yes
properties:
module.author = "Canonical Ltd"
module.description = "Ubuntu Snap policy management"
module.version = "13.99.1"
index: 22
name: <module-filter-heuristics>
argument: <>
used: -1
load once: yes
properties:
module.author = "Colin Guthrie"
module.description = "Detect when various filters are desirable"
module.version = "13.99.1"
index: 23
name: <module-filter-apply>
argument: <>
used: -1
load once: yes
properties:
module.author = "Colin Guthrie"
module.description = "Load filter sinks automatically when
needed"
module.version = "13.99.1"
index: 24
name: <module-x11-publish>
argument: <display=:0 xauthority=/run/user/1000/gdm/Xauthority>
used: -1
load once: no
properties:
module.author = "Lennart Poettering"
module.description = "X11 credential publisher"
module.version = "13.99.1"
index: 25
name: <module-x11-cork-request>
argument: <display=:0 xauthority=/run/user/1000/gdm/Xauthority>
used: -1
load once: no
properties:
module.author = "Lennart Poettering"
module.description = "Synthesize X11 media key events when
cork/uncork is requested"
module.version = "13.99.1"
index: 26
name: <module-x11-xsmp>
argument: <display=:0 xauthority=/run/user/1000/gdm/Xauthority
session_manager=local/bobo-L450:@/tmp/.ICE-unix/1619,unix/bobo-L450:/tmp/.ICE-unix/1619>
used: -1
load once: no
properties:
module.author = "Lennart Poettering"
module.description = "X11 session management"
module.version = "13.99.1"
index: 27
name: <module-cli-protocol-unix>
argument: <>
used: -1
load once: no
properties:
module.author = "Lennart Poettering"
module.description = "Command line interface protocol (UNIX
sockets)"
module.version = "13.99.1"
1 sink(s) available.
* index: 0
name: <auto_null>
driver: <module-null-sink.c>
flags: DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
state: IDLE
suspend cause: (none)
priority: 1000
volume: front-left: 65536 / 100% / 0,00 dB, front-right: 65536 / 100%
/ 0,00 dB
balance 0,00
base volume: 65536 / 100% / 0,00 dB
volume steps: 65537
muted: no
current latency: 18,37 ms
max request: 6 KiB
max rewind: 6 KiB
monitor source: 0
sample spec: s16le 2ch 44100Hz
channel map: front-left,front-right
Stereo
used by: 0
linked by: 1
configured latency: 40,00 ms; range is 0,50 .. 2000,00 ms
module: 14
properties:
device.description = "Dummy Output"
device.class = "abstract"
device.icon_name = "audio-card"
1 source(s) available.
* index: 0
name: <auto_null.monitor>
driver: <module-null-sink.c>
flags: DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
state: RUNNING
suspend cause: (none)
priority: 1000
volume: front-left: 65536 / 100% / 0,00 dB, front-right: 65536 / 100%
/ 0,00 dB
balance 0,00
base volume: 65536 / 100% / 0,00 dB
volume steps: 65537
muted: no
current latency: 0,00 ms
max rewind: 6 KiB
sample spec: s16le 2ch 44100Hz
channel map: front-left,front-right
Stereo
used by: 1
linked by: 1
configured latency: 40,00 ms; range is 0,50 .. 2000,00 ms
monitor_of: 0
module: 14
properties:
device.description = "Monitor of Dummy Output"
device.class = "monitor"
device.icon_name = "audio-input-microphone"
8 client(s) logged in.
index: 0
driver: <module-systemd-login.c>
owner module: 18
properties:
application.name = "Login Session 2"
systemd-login.session = "2"
index: 4
driver: <module-x11-xsmp.c>
owner module: 26
properties:
application.name = "XSMP Session on gnome-session as
10941d20df5ef74c7158850018429356900000016190062"
xsmp.vendor = "gnome-session"
xsmp.client.id =
"10941d20df5ef74c7158850018429356900000016190062"
index: 5
driver: <protocol-native.c>
owner module: 11
properties:
application.name = "GNOME Shell Volume Control"
native-protocol.peer = "UNIX socket client"
native-protocol.version = "33"
application.id = "org.gnome.VolumeControl"
application.icon_name = "multimedia-volume-control"
application.version = "3.36.1"
application.process.id = "1663"
application.process.user = "bobo"
application.process.host = "bobo-L450"
application.process.binary = "gnome-shell"
application.language = "en_US.UTF-8"
window.x11.display = ":0"
application.process.machine_id =
"eb257e4a9baa435b98e3417af120fbe0"
index: 6
driver: <protocol-native.c>
owner module: 11
properties:
application.name = "GNOME Volume Control Media Keys"
native-protocol.peer = "UNIX socket client"
native-protocol.version = "33"
application.id = "org.gnome.VolumeControl"
application.icon_name = "multimedia-volume-control"
application.version = ""
application.process.id = "1727"
application.process.user = "bobo"
application.process.host = "bobo-L450"
application.process.binary = "gsd-media-keys"
application.language = "en_US.UTF-8"
window.x11.display = ":0"
application.process.machine_id =
"eb257e4a9baa435b98e3417af120fbe0"
index: 10
driver: <protocol-native.c>
owner module: 11
properties:
application.name = "gedit"
native-protocol.peer = "UNIX socket client"
native-protocol.version = "33"
application.icon_name = "org.gnome.gedit"
window.x11.display = ":0"
window.x11.screen = "0"
application.process.id = "3329"
application.process.user = "bobo"
application.process.host = "bobo-L450"
application.process.binary = "gedit"
application.language = "en_US.UTF-8"
application.process.machine_id =
"eb257e4a9baa435b98e3417af120fbe0"
index: 11
driver: <protocol-native.c>
owner module: 11
properties:
application.name = "GNOME Settings"
native-protocol.peer = "UNIX socket client"
native-protocol.version = "33"
application.id = "org.gnome.VolumeControl"
application.icon_name = "multimedia-volume-control"
application.version = "3.36.1"
application.process.id = "3405"
application.process.user = "bobo"
application.process.host = "bobo-L450"
application.process.binary = "gnome-control-center"
application.language = "en_US.UTF-8"
window.x11.display = ":0"
application.process.machine_id =
"eb257e4a9baa435b98e3417af120fbe0"
index: 12
driver: <protocol-native.c>
owner module: 11
properties:
application.name = "Settings"
native-protocol.peer = "UNIX socket client"
native-protocol.version = "33"
window.x11.display = ":0"
window.x11.screen = "0"
application.process.id = "3405"
application.process.user = "bobo"
application.process.host = "bobo-L450"
application.process.binary = "gnome-control-center"
application.language = "en_US.UTF-8"
application.process.machine_id =
"eb257e4a9baa435b98e3417af120fbe0"
application.icon_name = "org.gnome.Settings"
index: 13
driver: <cli.c>
owner module: 27
properties:
application.name = "UNIX socket client"
1 card(s) available.
index: 0
name: <alsa_card.pci-0000_00_1b.0>
driver: <module-alsa-card.c>
owner module: 7
properties:
alsa.card = "0"
alsa.card_name = "HDA Intel"
alsa.long_card_name = "HDA Intel at 0xf2500000 irq 29"
alsa.driver_name = "snd_hda_intel"
device.bus_path = "pci-0000:00:1b.0"
sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card0"
device.bus = "pci"
device.vendor.id = "8086"
device.vendor.name = "Intel Corporation"
device.product.id = "293e"
device.product.name = "82801I (ICH9 Family) HD Audio Controller"
device.form_factor = "internal"
device.string = "0"
device.description = "Built-in Audio"
module-udev-detect.discovered = "1"
device.icon_name = "audio-card-pci"
profiles:
input:analog-stereo: Analog Stereo Input (priority 60,
available: no)
output:analog-stereo: Analog Stereo Output (priority 6000,
available: no)
output:analog-stereo+input:analog-stereo: Analog Stereo Duplex
(priority 6060, available: no)
off: Off (priority 0, available: unknown)
active profile: <off>
ports:
analog-input-internal-mic-always: Internal Microphone (priority
8900, latency offset 0 usec, available: no)
properties:
device.icon_name = "audio-input-microphone"
analog-input-mic: Microphone (priority 8700, latency offset 0
usec, available: no)
properties:
device.icon_name = "audio-input-microphone"
analog-output-speaker-always: Speakers (priority 10000, latency
offset 0 usec, available: no)
properties:
device.icon_name = "audio-speakers"
analog-output-headphones: Headphones (priority 9900, latency
offset 0 usec, available: no)
properties:
device.icon_name = "audio-headphones"
0 sink input(s) available.
1 source output(s) available.
index: 0
driver: <protocol-native.c>
flags: DONT_MOVE
state: RUNNING
source: 0 <auto_null.monitor>
volume: mono: 65536 / 100% / 0,00 dB
balance 0,00
muted: no
current latency: 0,00 ms
requested latency: 40,00 ms
sample spec: float32le 1ch 25Hz
channel map: mono
Mono
resample method: peaks
owner module: 11
client: 11 <GNOME Settings>
properties:
application.id = "org.gnome.VolumeControl"
media.name = "Peak detect"
application.name = "GNOME Settings"
native-protocol.peer = "UNIX socket client"
native-protocol.version = "33"
application.icon_name = "multimedia-volume-control"
application.version = "3.36.1"
application.process.id = "3405"
application.process.user = "bobo"
application.process.host = "bobo-L450"
application.process.binary = "gnome-control-center"
application.language = "en_US.UTF-8"
window.x11.display = ":0"
application.process.machine_id =
"eb257e4a9baa435b98e3417af120fbe0"
module-stream-restore.id =
"source-output-by-application-id:org.gnome.VolumeControl"
0 cache entrie(s) available.
I'm getting this message for "sudo lspci -vv | grep -i audio"
"00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio
Controller (rev 03)
Subsystem: Toshiba Corporation 82801I (ICH9 Family) HD Audio Controller
pcilib: sysfs_read_vpd: read failed: Input/output error".
Also if at any interest the result of "aplay --list-devices":
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC272 Analog [ALC272 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
The results for "lsmod | grep snd_hda_intel"
snd_hda_intel 53248 1
snd_intel_dspcfg 24576 1 snd_hda_intel
snd_hda_codec 131072 3
snd_hda_codec_generic,snd_hda_intel,snd_hda_codec_realtek
snd_hda_core 90112 4
snd_hda_codec_generic,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek
snd_pcm 106496 3 snd_hda_intel,snd_hda_codec,snd_hda_core
snd 90112 12
snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_timer,snd_pcm,snd_rawmidi
The result for dmesg |grep snd
[ 17.862467] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC272:
line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
[ 17.862471] snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0
(0x0/0x0/0x0/0x0/0x0)
[ 17.862473] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1
(0x21/0x0/0x0/0x0/0x0)
[ 17.862475] snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0
[ 17.862476] snd_hda_codec_realtek hdaudioC0D0: inputs:
[ 17.862479] snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x19
[ 17.862481] snd_hda_codec_realtek hdaudioC0D0: Mic=0x18
I don't know what else to try.
** Attachment added: "pulseaudio"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875252/+attachment/5365724/+files/pulseaudio
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1875252
Title:
Ubuntu 20.04 LTS update causing no sound coming from built-in speakers
Status in linux package in Ubuntu:
Confirmed
Bug description:
After updating to Ubuntu 20.04 LTS, the only way of hearing audio is
through headphones. The sound settings tab doesn't even show any other
output option other than "Dummy output" . I have already checked other
versions and everything works perfectly when I downgrade to Ubuntu
19.10, so I think this is a version related bug. Just to reiterate my
laptop is a DELL Inspiron 14 3420.The sound card showing in alsamixer
window is HDA Intel PCH, and the chip is Cirrus Logic CS4213. I have
looked up solutions online for 2 days and none has worked.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-26-generic 5.4.0-26.30
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: george 1499 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 26 19:04:06 2020
InstallationDate: Installed on 2020-04-26 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: Dell Inc. Inspiron 3420
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic
root=UUID=ec9a2552-c1da-44bd-9967-5be8bc6da075 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-26-generic N/A
linux-backports-modules-5.4.0-26-generic N/A
linux-firmware 1.187
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2020-04-26 (0 days ago)
dmi.bios.date: 09/28/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 04XGDT
dmi.board.vendor: Dell Inc.
dmi.board.version: A05
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias:
dmi:bvnDellInc.:bvrA05:bd09/28/2012:svnDellInc.:pnInspiron3420:pvrNotSpecified:rvnDellInc.:rn04XGDT:rvrA05:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3420
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875252/+subscriptions
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