This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 1879487
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
** Tags added: bionic
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https://bugs.launchpad.net/bugs/1879487
Title:
[Inspiron 13-5368, Realtek ALC3253, Speaker, Internal] No sound at all
after kernel upgrade to 4.15.0-101-generic on Linux Mint 19.3 Tricia
Status in linux package in Ubuntu:
Incomplete
Bug description:
System: Kernel: 4.15.0-101-generic x86_64 bits: 64 compiler: gcc v: 7.5.0
Desktop: Cinnamon 4.4.8 wm: muffin dm: LightDM Distro: Linux Mint
19.3 Tricia
base: Ubuntu 18.04 bionic
Machine: Type: Laptop System: Dell product: Inspiron 13-5378
Audio: Device-1: Intel Sunrise Point-LP HD Audio vendor: Dell driver:
snd_hda_intel v: kernel
bus ID: 00:1f.3 chip ID: 8086:9d71
Sound Server: ALSA v: k4.15.0-101-generic
With 4.15.0-101-generic no sound on either internal speakers nor on the
headphones.
With 4.15.0-96-generic everything is back to normal.
This tip helps bring sound back to 4.15.0-101-generic.
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875916/comments/33
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: streamdp 1215 F.... pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 19.3
HibernationDevice: RESUME=UUID=cc1fd70e-63e3-49f6-9860-beb653931458
MachineType: Dell Inc. Inspiron 13-5378
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.15.0-101-generic
root=UUID=eca3f27b-0c5d-444a-a20a-998ab3c8d759 ro rootflags=subvol=@ quiet
mds=full,nosmt resume=UUID=cc1fd70e-63e3-49f6-9860-beb653931458
ProcVersionSignature: Ubuntu 4.15.0-101.102-generic 4.15.18
RelatedPackageVersions:
linux-restricted-modules-4.15.0-101-generic N/A
linux-backports-modules-4.15.0-101-generic N/A
linux-firmware 1.173.18
Tags: tricia
Uname: Linux 4.15.0-101-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip jenkins lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/25/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.21.1
dmi.board.name: 05C3PP
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.21.1:bd08/25/2017:svnDellInc.:pnInspiron13-5378:pvr:rvnDellInc.:rn05C3PP:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 13-5378
dmi.sys.vendor: Dell Inc.
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