apport information
** Tags added: apport-collected tricia
** Description changed:
System: Kernel: 4.15.0-101-generic x86_64 bits: 64 compiler: gcc v: 7.5.0
Desktop: Cinnamon 4.4.8 wm: muffin dm: LightDM Distro: Linux Mint
19.3 Tricia
base: Ubuntu 18.04 bionic
Machine: Type: Laptop System: Dell product: Inspiron 13-5378
Audio: Device-1: Intel Sunrise Point-LP HD Audio vendor: Dell driver:
snd_hda_intel v: kernel
bus ID: 00:1f.3 chip ID: 8086:9d71
Sound Server: ALSA v: k4.15.0-101-generic
With 4.15.0-101-generic no sound on either internal speakers nor on the
headphones.
With 4.15.0-96-generic everything is back to normal.
This tip helps bring sound back to 4.15.0-101-generic.
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875916/comments/33
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.14
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: streamdp 1215 F.... pulseaudio
+ CurrentDesktop: X-Cinnamon
+ DistroRelease: Linux Mint 19.3
+ HibernationDevice: RESUME=UUID=cc1fd70e-63e3-49f6-9860-beb653931458
+ MachineType: Dell Inc. Inspiron 13-5378
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.15.0-101-generic
root=UUID=eca3f27b-0c5d-444a-a20a-998ab3c8d759 ro rootflags=subvol=@ quiet
mds=full,nosmt resume=UUID=cc1fd70e-63e3-49f6-9860-beb653931458
+ ProcVersionSignature: Ubuntu 4.15.0-101.102-generic 4.15.18
+ RelatedPackageVersions:
+ linux-restricted-modules-4.15.0-101-generic N/A
+ linux-backports-modules-4.15.0-101-generic N/A
+ linux-firmware 1.173.18
+ Tags: tricia
+ Uname: Linux 4.15.0-101-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dialout dip jenkins lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 08/25/2017
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: 1.21.1
+ dmi.board.name: 05C3PP
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A00
+ dmi.chassis.type: 9
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias:
dmi:bvnDellInc.:bvr1.21.1:bd08/25/2017:svnDellInc.:pnInspiron13-5378:pvr:rvnDellInc.:rn05C3PP:rvrA00:cvnDellInc.:ct9:cvr:
+ dmi.product.family: Inspiron
+ dmi.product.name: Inspiron 13-5378
+ dmi.sys.vendor: Dell Inc.
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1879487/+attachment/5374080/+files/AlsaInfo.txt
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1879487
Title:
[Inspiron 13-5368, Realtek ALC3253, Speaker, Internal] No sound at all
after kernel upgrade to 4.15.0-101-generic on Linux Mint 19.3 Tricia
Status in linux package in Ubuntu:
Confirmed
Bug description:
System: Kernel: 4.15.0-101-generic x86_64 bits: 64 compiler: gcc v: 7.5.0
Desktop: Cinnamon 4.4.8 wm: muffin dm: LightDM Distro: Linux Mint
19.3 Tricia
base: Ubuntu 18.04 bionic
Machine: Type: Laptop System: Dell product: Inspiron 13-5378
Audio: Device-1: Intel Sunrise Point-LP HD Audio vendor: Dell driver:
snd_hda_intel v: kernel
bus ID: 00:1f.3 chip ID: 8086:9d71
Sound Server: ALSA v: k4.15.0-101-generic
With 4.15.0-101-generic no sound on either internal speakers nor on the
headphones.
With 4.15.0-96-generic everything is back to normal.
This tip helps bring sound back to 4.15.0-101-generic.
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875916/comments/33
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: streamdp 1215 F.... pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 19.3
HibernationDevice: RESUME=UUID=cc1fd70e-63e3-49f6-9860-beb653931458
MachineType: Dell Inc. Inspiron 13-5378
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.15.0-101-generic
root=UUID=eca3f27b-0c5d-444a-a20a-998ab3c8d759 ro rootflags=subvol=@ quiet
mds=full,nosmt resume=UUID=cc1fd70e-63e3-49f6-9860-beb653931458
ProcVersionSignature: Ubuntu 4.15.0-101.102-generic 4.15.18
RelatedPackageVersions:
linux-restricted-modules-4.15.0-101-generic N/A
linux-backports-modules-4.15.0-101-generic N/A
linux-firmware 1.173.18
Tags: tricia
Uname: Linux 4.15.0-101-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip jenkins lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/25/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.21.1
dmi.board.name: 05C3PP
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.21.1:bd08/25/2017:svnDellInc.:pnInspiron13-5378:pvr:rvnDellInc.:rn05C3PP:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 13-5378
dmi.sys.vendor: Dell Inc.
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