apport information

** Attachment added: "UdevDb.txt"
   https://bugs.launchpad.net/bugs/1879973/+attachment/5375958/+files/UdevDb.txt

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https://bugs.launchpad.net/bugs/1879973

Title:
  There is no sound from the built-in speakers and does not see the
  built-in microphone

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  After update my Inspiron 5490 from Ubuntu 18.04 to 20.04 system see
  only "Dummy Sound".

  I updated kernel to 5.6.13-050613-lowlatency, reinstall pulseaudio,
  add "options snd-hda-intel dmic_detect=0" to /etc/modprobe.d/alsa-
  base.con,  add "blacklist snd_soc_skl" to
  /etc/modprobe.d/blacklist.conf. I applied the solution from this
  source: https://bugs.launchpad.net/ubuntu/+source/alsa-
  driver/+bug/1876238.

  I still have this problem.

  Audio:     Device-1: Intel driver: sof-audio-pci
             Sound Server: ALSA v: k5.6.13-050613-lowlatency

  $ aplay -l
  **** List of PLAYBACK Hardware Devices ****
  card 0: sofhdadsp [sof-hda-dsp], device 0: HDA Analog (*) []
    Subdevices: 1/1
    Subdevice #0: subdevice #0
  card 0: sofhdadsp [sof-hda-dsp], device 1: HDA Digital (*) []
    Subdevices: 1/1
    Subdevice #0: subdevice #0
  card 0: sofhdadsp [sof-hda-dsp], device 3: HDMI1 (*) []
    Subdevices: 1/1
    Subdevice #0: subdevice #0
  card 0: sofhdadsp [sof-hda-dsp], device 4: HDMI2 (*) []
    Subdevices: 1/1
    Subdevice #0: subdevice #0
  card 0: sofhdadsp [sof-hda-dsp], device 5: HDMI3 (*) []
    Subdevices: 1/1
    Subdevice #0: subdevice #0

  
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: evince 3.36.0-2
  Uname: Linux 5.6.13-050613-lowlatency x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Thu May 21 17:18:36 2020
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1+X00
  InstallationDate: Installed on 2020-01-31 (111 days ago)
  InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 
20190418-12:10
  SourcePackage: evince
  UpgradeStatus: Upgraded to focal on 2020-05-18 (2 days ago)
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.2
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1+X00
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-01-31 (113 days ago)
  InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 
20190418-12:10
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  Tags:  focal
  Uname: Linux 5.6.13-050613-lowlatency x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.2
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/hwC0D2', 
'/dev/snd/pcmC0D5p', '/dev/snd/pcmC0D4p', '/dev/snd/pcmC0D3p', 
'/dev/snd/pcmC0D1c', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', 
'/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D7c', '/dev/snd/pcmC0D6c', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1+X00
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-01-31 (113 days ago)
  InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 
20190418-12:10
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 0bda:5538 Realtek Semiconductor Corp. 
Integrated_Webcam_HD
   Bus 001 Device 003: ID 8087:0aaa Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. Inspiron 5490
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic 
root=UUID=4b1d1189-110f-4f43-a4ad-eaf0b866e9c4 ro mem_sleep_default=deep quiet 
splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-33-generic N/A
   linux-backports-modules-5.4.0-33-generic  N/A
   linux-firmware                            1.187
  Tags:  focal
  Uname: Linux 5.4.0-33-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 04/14/2020
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.7.0
  dmi.board.name: 0NDT7Y
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.7.0:bd04/14/2020:svnDellInc.:pnInspiron5490:pvr:rvnDellInc.:rn0NDT7Y:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 5490
  dmi.product.sku: 0955
  dmi.sys.vendor: Dell Inc.

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