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apport-collect 1887564
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This change has been made by an automated script, maintained by the
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** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1887564
Title:
Laptop XPS13 can't sleep Ubuntu 16.04.6 LTS when USB3 device is/was
attached.
Status in linux package in Ubuntu:
Incomplete
Bug description:
(Ubuntu 4.4.0-185.215-generic 4.4.224)
If I plug a USB3 device on the USB3 port then I can't send the laptop to
sleep. (this happens with audio interface UMC404HD and Gbit Ethernet Adapter
Trendnet)
Instead it cancels the sleep process:
Jul 13 10:24:22 xps kernel: [318785.373269] video LNXVIDEO:00: Restoring
backlight state
Jul 13 10:24:24 xps kernel: [318785.375145] PM: Syncing filesystems ... done.
Jul 13 10:24:24 xps kernel: [318785.424201] PM: Preparing system for sleep
(freeze)
Jul 13 10:24:24 xps kernel: [318785.424337] Freezing user space processes ...
(elapsed 0.001 seconds) done.
Jul 13 10:24:24 xps kernel: [318785.426132] Freezing remaining freezable
tasks ... (elapsed 0.037 seconds) done.
Jul 13 10:24:24 xps kernel: [318785.463699] PM: Suspending system (freeze)
Jul 13 10:24:24 xps kernel: [318785.463701] Suspending console(s) (use
no_console_suspend to debug)
Jul 13 10:24:24 xps kernel: [318785.463921] sd 0:0:0:0: [sda] Synchronizing
SCSI cache
Jul 13 10:24:24 xps kernel: [318785.463971] sd 0:0:0:0: [sda] Stopping disk
Jul 13 10:24:24 xps kernel: [318786.150701] dpm_run_callback():
usb_dev_suspend+0x0/0x20 returns -16
Jul 13 10:24:24 xps kernel: [318786.150716] PM: Device usb4 failed to suspend
async: error -16
Jul 13 10:24:24 xps kernel: [318786.150831] PM: Some devices failed to
suspend, or early wake event detected
Jul 13 10:24:24 xps kernel: [318786.166836] sd 0:0:0:0: [sda] Starting disk
Jul 13 10:24:24 xps kernel: [318786.254775] rtc_cmos 00:01: System wakeup
disabled by ACPI
Jul 13 10:24:24 xps kernel: [318786.490641] ata1: SATA link up 6.0 Gbps
(SStatus 133 SControl 300)
Jul 13 10:24:24 xps kernel: [318786.513275] ata1.00: configured for UDMA/133
Jul 13 10:24:24 xps kernel: [318786.942366] PM: resume of devices complete
after 791.556 msecs
Jul 13 10:24:24 xps kernel: [318786.942703] PM: Finishing wakeup.
Jul 13 10:24:24 xps kernel: [318786.942706] Restarting tasks ... done.
Jul 13 10:24:24 xps systemd[1]: systemd-suspend.service: Main process exited,
code=exited, status=1/FAILURE
Jul 13 10:24:24 xps kernel: [318786.967694] video LNXVIDEO:00: Restoring
backlight state
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