apport information

** Attachment added: "IwConfig.txt"
   
https://bugs.launchpad.net/bugs/1887564/+attachment/5393110/+files/IwConfig.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1887564

Title:
  Laptop XPS13 can't sleep Ubuntu 16.04.6 LTS when USB3 device is/was
  attached.

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  (Ubuntu 4.4.0-185.215-generic 4.4.224)
  If I plug a USB3 device on the USB3 port then I can't send the laptop to 
sleep. (this happens with audio interface UMC404HD and Gbit Ethernet Adapter 
Trendnet)
  Instead it cancels the sleep process:

  Jul 13 10:24:22 xps kernel: [318785.373269] video LNXVIDEO:00: Restoring 
backlight state
  Jul 13 10:24:24 xps kernel: [318785.375145] PM: Syncing filesystems ... done.
  Jul 13 10:24:24 xps kernel: [318785.424201] PM: Preparing system for sleep 
(freeze)
  Jul 13 10:24:24 xps kernel: [318785.424337] Freezing user space processes ... 
(elapsed 0.001 seconds) done.
  Jul 13 10:24:24 xps kernel: [318785.426132] Freezing remaining freezable 
tasks ... (elapsed 0.037 seconds) done.
  Jul 13 10:24:24 xps kernel: [318785.463699] PM: Suspending system (freeze)
  Jul 13 10:24:24 xps kernel: [318785.463701] Suspending console(s) (use 
no_console_suspend to debug)
  Jul 13 10:24:24 xps kernel: [318785.463921] sd 0:0:0:0: [sda] Synchronizing 
SCSI cache
  Jul 13 10:24:24 xps kernel: [318785.463971] sd 0:0:0:0: [sda] Stopping disk
  Jul 13 10:24:24 xps kernel: [318786.150701] dpm_run_callback(): 
usb_dev_suspend+0x0/0x20 returns -16
  Jul 13 10:24:24 xps kernel: [318786.150716] PM: Device usb4 failed to suspend 
async: error -16
  Jul 13 10:24:24 xps kernel: [318786.150831] PM: Some devices failed to 
suspend, or early wake event detected
  Jul 13 10:24:24 xps kernel: [318786.166836] sd 0:0:0:0: [sda] Starting disk
  Jul 13 10:24:24 xps kernel: [318786.254775] rtc_cmos 00:01: System wakeup 
disabled by ACPI
  Jul 13 10:24:24 xps kernel: [318786.490641] ata1: SATA link up 6.0 Gbps 
(SStatus 133 SControl 300)
  Jul 13 10:24:24 xps kernel: [318786.513275] ata1.00: configured for UDMA/133
  Jul 13 10:24:24 xps kernel: [318786.942366] PM: resume of devices complete 
after 791.556 msecs
  Jul 13 10:24:24 xps kernel: [318786.942703] PM: Finishing wakeup.
  Jul 13 10:24:24 xps kernel: [318786.942706] Restarting tasks ... done.
  Jul 13 10:24:24 xps systemd[1]: systemd-suspend.service: Main process exited, 
code=exited, status=1/FAILURE
  Jul 13 10:24:24 xps kernel: [318786.967694] video LNXVIDEO:00: Restoring 
backlight state
  --- 
  ApportVersion: 2.20.1-0ubuntu2.23
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  fab        1827 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=eb43d52d-a74d-4460-bece-6abfe97623d7
  InstallationDate: Installed on 2013-07-05 (2567 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Dell Inc. XPS L322X
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-185-generic 
root=UUID=c3867e14-cdf3-4837-93cb-5062324fd911 ro acpi_osi=Linux
  ProcVersionSignature: Ubuntu 4.4.0-185.215-generic 4.4.224
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-185-generic N/A
   linux-backports-modules-4.4.0-185-generic  N/A
   linux-firmware                             1.157.23
  Tags:  xenial
  Uname: Linux 4.4.0-185-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio cdrom debian-tor dip lpadmin plugdev sambashare sudo 
wireshark
  _MarkForUpload: True
  dmi.bios.date: 08/28/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 0PJHXN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: 
dmi:bvnDellInc.:bvrA10:bd08/28/2013:svnDellInc.:pnXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: XPS L322X
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1887564/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to