apport information

** Attachment added: "acpidump.txt"
   
https://bugs.launchpad.net/bugs/1917284/+attachment/5471416/+files/acpidump.txt

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https://bugs.launchpad.net/bugs/1917284

Title:
  laptop E402SA document scanner linux ubuntu 20.04 LTS

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  laptop E402SA document scanner
  dont working HP deskjet 2600 series
  and Canon lide 220 scanner dont working
  laptop E402SA linux ubuntu 20.04 LTS
  laptop E402SA document scanner
  HP deskjet and Canon lide 220
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  tessetessu   1372 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2021-02-20 (8 days ago)
  InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 
(20210209.1)
  MachineType: ASUSTeK COMPUTER INC. E402SA
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fi_FI.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-44-generic 
root=UUID=32c14ba7-6abd-49ad-b9b6-25073031646a ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18
  RelatedPackageVersions:
   linux-restricted-modules-5.8.0-44-generic N/A
   linux-backports-modules-5.8.0-44-generic  N/A
   linux-firmware                            1.187.9
  Tags:  focal
  Uname: Linux 5.8.0-44-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/14/2015
  dmi.bios.release: 5.6
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: E402SA.208
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: E402SA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrE402SA.208:bd12/14/2015:br5.6:svnASUSTeKCOMPUTERINC.:pnE402SA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE402SA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: E
  dmi.product.name: E402SA
  dmi.product.sku: ASUS-NotebookSKU
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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