apport information ** Attachment added: "CurrentDmesg.txt" https://bugs.launchpad.net/bugs/1917284/+attachment/5471401/+files/CurrentDmesg.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1917284 Title: laptop E402SA document scanner linux ubuntu 20.04 LTS Status in linux package in Ubuntu: Incomplete Bug description: laptop E402SA document scanner dont working HP deskjet 2600 series and Canon lide 220 scanner dont working laptop E402SA linux ubuntu 20.04 LTS laptop E402SA document scanner HP deskjet and Canon lide 220 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: tessetessu 1372 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2021-02-20 (8 days ago) InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) MachineType: ASUSTeK COMPUTER INC. E402SA Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fi_FI.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-44-generic root=UUID=32c14ba7-6abd-49ad-b9b6-25073031646a ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18 RelatedPackageVersions: linux-restricted-modules-5.8.0-44-generic N/A linux-backports-modules-5.8.0-44-generic N/A linux-firmware 1.187.9 Tags: focal Uname: Linux 5.8.0-44-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/14/2015 dmi.bios.release: 5.6 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E402SA.208 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: E402SA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE402SA.208:bd12/14/2015:br5.6:svnASUSTeKCOMPUTERINC.:pnE402SA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE402SA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: E dmi.product.name: E402SA dmi.product.sku: ASUS-NotebookSKU dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1917284/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp