Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: linux-signed-hwe-5.11 (Ubuntu) Status: New => Confirmed
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-signed-hwe-5.11 in Ubuntu. https://bugs.launchpad.net/bugs/1942627 Title: Internal trackpad of ASUS laptop not recognized at all by Ubuntu Status in linux-signed-hwe-5.11 package in Ubuntu: Confirmed Bug description: I installed Ubuntu 20.04.3 LTS on a new ASUS TUF706HE-DS74 laptop alonside Windows 10. The trackpad is recognized and functions normally in Windows and in the BIOS UEFI interface. The trackpad has not responded at all anytime I am running Ubuntu. An external mouse works normally in all cases, whether plugged in before boot up or after. Running cat /proc/bus/input/devices resulted in no entry for the trackpad. I also tried running sudo apt install xserver-xorg-input-synaptics and sudo apt update, with no change. I have rebooted with no periferals attached or with different ones attached, and there is no difference in the devices listed when running cat /proc/bus/input/devices. I am attaching the list generated with this report. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.11.0-27-generic 5.11.0-27.29~20.04.1 ProcVersionSignature: Ubuntu 5.11.0-27.29~20.04.1-generic 5.11.22 Uname: Linux 5.11.0-27-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Fri Sep 3 10:01:31 2021 InstallationDate: Installed on 2021-08-27 (6 days ago) InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed-hwe-5.11 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-5.11/+bug/1942627/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp