Public bug reported: I have a Micronet Technology Fantom Drives eXtreme SSD drive. It is connected to my PC (with nobo X570 Phantom Gaming-ITX/TB3).
When I connect the drive with a TB3 cable, it becomes authorized as expected. $ boltctl ● Micronet Technology Fantom Drives eXtreme ├─ type: peripheral ├─ name: Fantom Drives eXtreme ├─ vendor: Micronet Technology ├─ uuid: 00ca782d-dcfa-3e02-ffff-ffffffffffff ├─ generation: Thunderbolt 3 ├─ status: authorized │ ├─ domain: 0deb8780-00cc-9858-ffff-ffffffffffff │ ├─ rx speed: 40 Gb/s = 2 lanes * 20 Gb/s │ ├─ tx speed: 40 Gb/s = 2 lanes * 20 Gb/s │ └─ authflags: none ├─ authorized: Thu 15 Dec 2022 08:48:39 AM UTC ├─ connected: Thu 15 Dec 2022 08:48:39 AM UTC └─ stored: Thu 15 Dec 2022 07:02:21 AM UTC ├─ policy: iommu └─ key: no However, I don't see the disk in "Disk" application or anywhere else. I checked "/media/" too. It looks like TB3 is recognizing that something was plugged but it doesn't mount the drive. Note that if I connect the same drive in a ThinkPad Carbon Gen 9 with the same TB3 cable, it gets recognized and mounted as expected. They both run the same version of Ubuntu: $ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 22.04.1 LTS Release: 22.04 Codename: jammy ** Affects: linux (Ubuntu) Importance: Undecided Status: Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1999748 Title: Unable to mount external SSD over TB3 Status in linux package in Ubuntu: Incomplete Bug description: I have a Micronet Technology Fantom Drives eXtreme SSD drive. It is connected to my PC (with nobo X570 Phantom Gaming-ITX/TB3). When I connect the drive with a TB3 cable, it becomes authorized as expected. $ boltctl ● Micronet Technology Fantom Drives eXtreme ├─ type: peripheral ├─ name: Fantom Drives eXtreme ├─ vendor: Micronet Technology ├─ uuid: 00ca782d-dcfa-3e02-ffff-ffffffffffff ├─ generation: Thunderbolt 3 ├─ status: authorized │ ├─ domain: 0deb8780-00cc-9858-ffff-ffffffffffff │ ├─ rx speed: 40 Gb/s = 2 lanes * 20 Gb/s │ ├─ tx speed: 40 Gb/s = 2 lanes * 20 Gb/s │ └─ authflags: none ├─ authorized: Thu 15 Dec 2022 08:48:39 AM UTC ├─ connected: Thu 15 Dec 2022 08:48:39 AM UTC └─ stored: Thu 15 Dec 2022 07:02:21 AM UTC ├─ policy: iommu └─ key: no However, I don't see the disk in "Disk" application or anywhere else. I checked "/media/" too. It looks like TB3 is recognizing that something was plugged but it doesn't mount the drive. Note that if I connect the same drive in a ThinkPad Carbon Gen 9 with the same TB3 cable, it gets recognized and mounted as expected. They both run the same version of Ubuntu: $ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 22.04.1 LTS Release: 22.04 Codename: jammy To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1999748/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp