apport information ** Tags added: apport-collected
** Description changed: [Description] Running a Jammy Desktop inside Hyper-V, with the hwe kernel (tested with 5.19 and 6.2), around 10 seconds after a successful login, the UI freezes. If switching tty to tty1 using CTRL + ALT + F1 and returning to tty2 using CTRL + ALT + F2 the UI responds again, for a short time (around 10 seconds). [Workaround] - Switching back to the LTS Kernel (5.15) brings the system back to normal - operation. + Switching back to the LTS Kernel (5.15) brings the system back to normal operation. + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu82.4 + Architecture: amd64 + CasperMD5CheckResult: pass + DisplayManager: gdm3 + DistroRelease: Ubuntu 22.04 + GsettingsChanges: + + InstallationDate: Installed on 2023-06-20 (6 days ago) + InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223) + Package: gnome-shell 42.5-0ubuntu1 + PackageArchitecture: amd64 + ProcVersionSignature: Ubuntu 5.19.0-42.43~22.04.1-generic 5.19.17 + RelatedPackageVersions: mutter-common 42.5-0ubuntu1 + Tags: jammy + Uname: Linux 5.19.0-42-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: N/A + _MarkForUpload: True ** Attachment added: "Dependencies.txt" https://bugs.launchpad.net/bugs/2024598/+attachment/5682125/+files/Dependencies.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-hwe-5.19 in Ubuntu. https://bugs.launchpad.net/bugs/2024598 Title: On a successful login the GUI session freezes after a few seconds when using hwe kernel Status in linux-hwe-5.19 package in Ubuntu: Confirmed Bug description: [Description] Running a Jammy Desktop inside Hyper-V, with the hwe kernel (tested with 5.19 and 6.2), around 10 seconds after a successful login, the UI freezes. If switching tty to tty1 using CTRL + ALT + F1 and returning to tty2 using CTRL + ALT + F2 the UI responds again, for a short time (around 10 seconds). [Workaround] Switching back to the LTS Kernel (5.15) brings the system back to normal operation. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu82.4 Architecture: amd64 CasperMD5CheckResult: pass DisplayManager: gdm3 DistroRelease: Ubuntu 22.04 GsettingsChanges: InstallationDate: Installed on 2023-06-20 (6 days ago) InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223) Package: gnome-shell 42.5-0ubuntu1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.19.0-42.43~22.04.1-generic 5.19.17 RelatedPackageVersions: mutter-common 42.5-0ubuntu1 Tags: jammy Uname: Linux 5.19.0-42-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: N/A _MarkForUpload: True --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu82.4 Architecture: amd64 CasperMD5CheckResult: pass DistUpgraded: Fresh install DistroCodename: jammy DistroRelease: Ubuntu 22.04 DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: InstallationDate: Installed on 2023-06-20 (6 days ago) InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223) Lspci: Lspci-vt: -[0000:00]- Lsusb: Error: command ['lsusb'] failed with exit code 1: Lsusb-t: Lsusb-v: Error: command ['lsusb', '-v'] failed with exit code 1: MachineType: Microsoft Corporation Virtual Machine Package: xorg 1:7.7+23ubuntu2 PackageArchitecture: amd64 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-42-generic root=UUID=194597a3-7adc-445c-978b-d1db2026d95a ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.19.0-42.43~22.04.1-generic 5.19.17 Tags: jammy ubuntu Uname: Linux 5.19.0-42-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: N/A _MarkForUpload: True dmi.bios.date: 11/26/2012 dmi.bios.release: 1.0 dmi.bios.vendor: Microsoft Corporation dmi.bios.version: Hyper-V UEFI Release v1.0 dmi.board.asset.tag: None dmi.board.name: Virtual Machine dmi.board.vendor: Microsoft Corporation dmi.board.version: Hyper-V UEFI Release v1.0 dmi.chassis.asset.tag: 7287-2454-0075-8144-0704-7909-41 dmi.chassis.type: 3 dmi.chassis.vendor: Microsoft Corporation dmi.chassis.version: Hyper-V UEFI Release v1.0 dmi.modalias: dmi:bvnMicrosoftCorporation:bvrHyper-VUEFIReleasev1.0:bd11/26/2012:br1.0:svnMicrosoftCorporation:pnVirtualMachine:pvrHyper-VUEFIReleasev1.0:rvnMicrosoftCorporation:rnVirtualMachine:rvrHyper-VUEFIReleasev1.0:cvnMicrosoftCorporation:ct3:cvrHyper-VUEFIReleasev1.0:skuNone: dmi.product.family: Virtual Machine dmi.product.name: Virtual Machine dmi.product.sku: None dmi.product.version: Hyper-V UEFI Release v1.0 dmi.sys.vendor: Microsoft Corporation version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 22.2.5-0ubuntu0.1~22.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:21.1.3-2ubuntu2.9 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-hwe-5.19/+bug/2024598/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
