On Tue, Sep 13, 2005 at 11:56:09PM -0700, Matthew Dillon wrote: > I've been mulling it over for a few days but what Rahul is saying is > pretty much mirroring what I have been thinking. I'd far prefer we > go with an open-source solution, or write our own.
You are not the only person to think that. But quite frankly, getting a bug tracking system right (including the more advanced features like parsing mails, easy extensibity, ACLs and that) is a lot of work which needs more than a few developers weeks. Heck, even writing a user friendly web page which works in most browsers does need a lot of time. We have better things to do. I answered *my* question when looking at it -- the vendor lockin. The XML it generates is reasonable and easy to parse, so we can switch to another system if we want / have to, without loosing all the old data. Joerg
