https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23909

--- Comment #5 from Joonas Kylmälä <joonas.kylm...@helsinki.fi> ---
(In reply to Andrew Fuerste-Henry from comment #4)
> I believe the thinking is that whenever possible the book should go to the
> patron who has it in-hand. I'm sure the patron who previously got a notice
> that their hold is available *is* angry when their item isn't there for
> them, but nonetheless I have known real libraries that do this. I'm not
> arguing that it's a good idea, just that it's something I've known libraries
> to do.

Would you be able to check with these libraries if they could just disable the
holds completely because there doesn't seem to be any use of placing a hold in
that case?

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