Hi Michael
What version of Koha is it?
Do you have errors or messages in the log files?
You can monitor them using tail. At first place I would have a look at
opac-error.log and plack-error.log,
something like: tail -f opac-error.log
Kind regards
Marc
Am 17.04.2017 um 23:20 schrieb Jonathan Druart:
In production I am not aware of something you could do (well there is
strace if you are patient and quick :D)
In test you could use a code profiler or tell mysql to log slow queries.
But the code profiler will be hazardous if it does not happens 100% of the
time and htop would have told you if mysql was the culprit.
On Mon, 17 Apr 2017 at 17:43 Michael Kuhn <m...@adminkuhn.ch> wrote:
Hi Jonathan
Some patrons have no issues/holds at all, some have very few (2 or 3),
some have some more. As I wrote the slow login process doesn't happen
all the time, but more or less often. At the moment we can't see a
pattern why it happens, but it does happen...
Is there maybe a way how to debug "opac-user.pl" so we could find out
what the script is actually doing during the slow login process?
Regards, Michael
Am 17.04.2017 um 14:37 schrieb Jonathan Druart:
Hello Michael,
How many issues and holds has the patron?
Regards,
Jonathan
On Thu, 13 Apr 2017 at 15:13 Michael Kuhn <m...@adminkuhn.ch> wrote:
Hi
We're running a new host with Debian GNU/Linux 8 and Koha 16.11.04.
Usually the Koha OPAC login process is quick as expected. But sometimes
when trying to login it takes 10 to 40 seconds until the login process
finally comes to an end. At such occasions the following process can be
seen with "top", taking 99% of the CPU resources:
phsh-ko+ 59422 56031 11 16:30 ? 00:00:35
/usr/share/koha/opac/cgi-bin/opac/opac-user.pl
This happens more often when trying to login from the internal network,
and less often when trying to login from the external network (i. e. the
internet).
Has anyone experienced this problem before and can maybe give us a hint
how to tame "opac-user.pl"?
Best wishes and Happy Easter: Michael
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