Hi

We're running a productive host with Debian GNU/Linux 8 and Koha 16.11.04.

One month ago I already described the case that on this host the Koha OPAC login process is often very slow. At such occasions the following process can be seen with "top", taking 99% of the CPU resources:

phsh-ko+ 59422 56031 11 16:30 ? 00:00:35 /usr/share/koha/opac/cgi-bin/opac/opac-user.pl

Nothing is written to the file "opac-error.log".

I had already sent the output of strace in my e-mail from 18 April 2017 18:09 but this didn't help no further. See https://lists.katipo.co.nz/public/koha/2017-April/047804.html

With my poor Perl knowledge I have now measured the execution time of the various parts of script "opac-user.pl". As I found out everything is always very fast (using less than 1 second execution time) except the very last function in this script which looks as follows:

output_with_http_headers $cgi, $cookie, $template->output, $content_type;

Usually this function takes around 2 seconds to complete, but in the case of the slow login process it takes around 32 seconds which makes me think there must be some kind of timeout (30 seconds).

I tried to find out more but I am stuck in file "/usr/share/koha/lib/C4/Output.pm" where function "output_html_with_http_headers" makes use of another function called "output_with_http_headers".

Can anyone please give me a hint how I could dig deeper to maybe find out why the script "opac-user.pl" sometimes takes so long to complete its task?

Best wishes: Michael
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