On Tue, Feb 07, 2006 at 12:10:21PM -0800, James G. Sack (jim) wrote: > > At 11:47 AM 2/6/2006, you wrote: > >> Does anyone here have any realworld experience actually _using_ RHEL > >> support? > >.. > > Michael J McCafferty wrote: > > > >I have opened 2 tickets with them in 3 years. > >.. > > Thanks for sharing. Has anybody else had contact with prepaid (warranty) > or otherwise paid-for (incident) support at RH (or Suse, or ...). > > I guess, ultimately, my reason for asking is to find out "does the value > of the support one gets with an _Enterprise_ product justify the cost"? > > ..jim
To me, the answer is, maybe not, but just being able to pay for something makes a PHB feel better about SW. It just does. -- Lan Barnes [EMAIL PROTECTED] Linux Guy, SCM Specialist 858-354-0616 Tcl/Tk Enthusiast and Aspirant -- [email protected] http://www.kernel-panic.org/cgi-bin/mailman/listinfo/kplug-list
