Andrew Lentvorski wrote:
Paul G. Allen wrote:
ASK includes both white- and black-hole lists. The user can, at any
time, add an address to either list. For example, I can take every
e-mail address in my address book and put them in the whitelist prior
to implementing ASK. E-mails from anyone on the list will
automatically be forwarded.
Adding addresses to the black list permanently blocks such addresses.
Stop right there. You have an implicit assumption of "user with clue".
Those of us who run business email systems have no such user.
Which is why I wrote a HOWTO at Greenest Host for mail configuration,
including definitions of terms and the purpose of different
configuration options. If a user can't figure something out, then they
can ask if they think they want it enabled, or just leave it disabled
(which is the default for all options). Feedback on the HOWTO was very
positive.
I plan to do the same for my own hosting service.
I wish users had a clue, then we'd have fewer problems with e-mail (and
other things). Instead, they'd rather think it's all as easy as
operating a toaster, and we admins and hosts have to do all the work for
them.
PGA
--
Paul G. Allen, BSIT/SE
Owner, Sr. Engineer
Random Logic Consulting Services
www.randomlogic.com
--
[email protected]
http://www.kernel-panic.org/cgi-bin/mailman/listinfo/kplug-list
