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On Sun, 2008-07-13 at 14:00 -0700, James G. Sack (jim) wrote: > James Sperbeck wrote: > > Thank you Carl, Jim and Gus for being there at the Technical Book Store > > yesterday, where I really needed help. > > My wife replaced her ten year old computer. We tried out two different > > ones with Vista from Fry's , but both crashed > > and she really didn't like the "feel" of the mail and browser programs. > > After two weeks, I returned both computers, > > convincing her Ubuntu was the ticket. I bought a Dell computer with > > Ubuntu 7.1 factory installed. "Envelope" filled > > the bill of being close to what Outlook had been. Home life was good > > again, until last week, when I upgraded to > > Ubuntu 8. Disaster struck! It booted erratically. My life was plagued by > > old suspicions that I had again screwed up > > with Linux. I was ready to make a fresh install. > > > > Yesterday,Gus worked for two hours to identify my problem, caused by Dell, > > and entered > > solutions. A fresh install was not needed. All data was saved. I came home > > triumphantly. > > Life is good! BZ Gus. > > Is there a case study worth recapping there? Specifics worth remembering? > > Regards, > ..jim The Dell Inspiron 530 preloaded with Ubuntu 7.1 fails when upgraded from 7.1 to 8.04. I cannot adequately describe what Gus found or how he corrected a problem, but I understood it involved Dell using a "work around" for its Nvidia card. When Ubuntu is upgraded, the work around is lost in a new release. Gus restored my computer by using an the earlier release. Since Jim asked the question of relevance, I checked and confirmed that several others have recently posted this problem on the Ubuntu Forum: http://ubuntuforums.org/showthread.php?t=854781 A solution posted yesterday was to reset the bios SATA Mode from "IDE" to "Raid". This reset may present a future problem. Regards, Jim Sperbeck -- [email protected] http://www.kernel-panic.org/cgi-bin/mailman/listinfo/kplug-newbie
