Panalog is a less expensive logging package that is popular. There is another "free" networked program called "phonelogger". It is free because it is no longer supported by the creators- you have to figure it out with the existing documentation. The pc that is doing the logging becomes a server so you can access the info and get reports over the network. I have used it on some TD1232's and I think it would also work on the TDA. see www.mft.com/phonelogger
Charles Patterson [email protected] Patterson Communications, Inc. Tarrytown, NY On Wed, Mar 3, 2010 at 2:14 PM, Ross L. <[email protected]> wrote: > Ladies and Gents > Got a question that some of youse brain surgens might know. SMDR on a tda100. > I got the output going to a computor. I'm using hyper terminal to capture the > incomming call log. I have 2 companies sharing the same switch, lines and > phones. Calls going to auto attendant. Customer dials 1 for company A and 2 > for company B. 1 goes to ICD gp 601 and 2 goes to ICD gp 602. All they have > to do is count the calls on the screen to see who gets the calls. They want > to keep track so they can be fare is sharing the expenses. They looked at the > SMDR output and bitched about counting the calls themselves. > Here is my question. > Have any of you used Excel for this type of problem? All I'm interested in is > counting the 601 and 602 incomming calls per day. > Another solution would be to buy software that would take care of this for > them. Any suggestions? > Thanx > Ross > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
