Hi Bob, Look at Class of Service settings for the mailbox, there is an option for "Message Envelope Setting" with options Before or After. I believe that would be the cos setting for the destination mailbox.
One of the great things with the TVA200 is remote maintenance. Let me know off-list if you need a hand setting that up. Charles Charles Patterson [email protected] On Wed, Sep 28, 2011 at 6:56 PM, Bob Puff@NLE <[email protected]> wrote: > Hi Gang, > > I have a TVA-200 system up and running, with mailboxes that get moved to a > general catch-all box if no one gets the voicemail within a day. This is > replacing a TVS system that had been running fine with the same type of > config. > > The customer is complaining that with the new VM system, the auto-moved > messages tell the user which mailbox the message came from -AFTER- the > message plays, instead of before the message body, like the TVS did. I'm > sure there is a simple setting for this, but I've looked all over, and can't > seem to locate it. Pointers? > > Bob > > > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt

