Bob, it is either in the Class of service of your catchall mailbox. Look for message envelope setting.
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Bob Puff@NLE Sent: Wednesday, September 28, 2011 18:57 To: 'KXT Help Forum' Subject: KX-T: TVA Forwarded calls Hi Gang, I have a TVA-200 system up and running, with mailboxes that get moved to a general catch-all box if no one gets the voicemail within a day. This is replacing a TVS system that had been running fine with the same type of config. The customer is complaining that with the new VM system, the auto-moved messages tell the user which mailbox the message came from -AFTER- the message plays, instead of before the message body, like the TVS did. I'm sure there is a simple setting for this, but I've looked all over, and can't seem to locate it. Pointers? Bob _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt

