At 08:11 AM 10/25/2001 -0500, D. Duccini wrote:
>
>> I had a good feeling you were an end user
>
>and your point is?

snip, snip, big snip

Well I can see this thread has gone down a few notches.

My office phone system for the last several years has been a Panasonic.  I
would buy another, and I still look at the new stuff.  I have a fully
functional BBS Telecom system with integrated voice mail, an old
TIE/Nitsuko DS01, I sold the Candela Cardinal :-), and I looked at the
Bizphon.

I don't turn a blind eye to the new stuff, but the point is, my original
goal is to answer the Damn phone.  The Panasonic (currently a TD308) does
this, well actually I or the voice mail (formerly an Amanda) now just my
old Complete PC communicator.  The 308 combined with Centrex and the RCF
option let me handle all of my communications, both for the past 15 years
and maybe for the next 15.

Is there something better?  Maybe.  Would I buy another Pana?  Yes.  Would
I buy something else?
Of course.  Ninety percent of my business is INCOMING calls.  I don't need
VoIP, I don't need 3 cent a minute long distance, I just need to pick up
the phone and get dial tone or the customer at the other end.  I don't give
a shit that the box is not "open", try a Comdial DXP if you want open.
I don't care that it doesn't run my network, or on my network, or can be
programmed from Chicago.
But I can still get my calls in Chicago if I choose to.  

The Panasonic is not expensive or inexpensive.  It's jsut a tool, like the
copier or fax or computer.  I didn't call a tech to service any of those
items, I just got the manual out and either fixed it, called customer
support, or threw it away (yes, that stupid Inkjet Xerox went right into
the blue dumpster).  Replacement fax?  A Panasonic Laser/Fax.  I love it!
But if it dies tomorrow, it joins it's predecessor.

As the old timers know, what you did yesterday to make a living you won't
necessarily do today.  There are not many calls for Milkmen, Blacksmiths,
or TV Repairmen.  Deal with it.  The whole nation may be wireless before
the end of the decade, and the kxthelp list will be just us old farts
talking about the good old days.

So I guess this thread has no real answer.  I don't even remember the
original question.  What do you do when the customer buys from the Internet
or your competitor or whoever.  You adapt.  You still sell wire and jacks
and blocks and labor.  You find a new career.  Don't go contracting, I'm
already there :-).

Carl Navarro




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