I'll send you a PDF. My book is more than personal opinion, being based on research by numerous people over many years. It has been used in technical writing courses and may still be in use, although it is out of print. --Jean
On Thursday, December 17, 2015, Lera <lera.goncha...@gmail.com> wrote: > Hi Jean Weber, > > В письме от 17 декабря 2015 15:10:40 пользователь Jean Weber написал: > > I disagree, and in fact I wrote a book on the topic (Is the Help > > Helpful). > I will read your book, if I can find it in free access. I am always happy > to > learn something new. But during about 20 years of developing and support of > programs I have got a habit to believe and focus on standards rather than > on > personal opinion. > > > For Help to be helpful, it often should not be purely > > functional but also task-oriented description of what the user can or > > should do to achieve a goal or complete a task. > Yes, it is normaly. But it don't contain phrases such as "you can..." or > "allows you to do". Writing tips in the Help is most difficult, because it > is > difficult to kipe a good style and show all possibilities. > > Best regards, > Lera > -- To unsubscribe e-mail to: l10n+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/l10n/ All messages sent to this list will be publicly archived and cannot be deleted