Hello Malvary and others interested: below my son's response.
Hope it makes some sense.
Agnes Boddington - UK
Forward this on:
Well the reformat every 6months idea is total BS, a reformat/software
rebuild is only ever required when either an operating system has become
corrupted in some way and cannot be recovered, a hard disk containing
the system has been partially damaged or if the user simply wants to
reformat to get rid of rubbish on the machine rather then go through and
manually remove all of it. Assuming the actual problem is not due to
hardware (it may be) then a sleep setting may be the cause, but this can
be changed easily (google windows sleep settings, or windows power
saving settings or something similar). Only other possibility is some
malicious software or software conflict, this is hard to identify
however but can be determined by running the computer in safe mode for a
while to see if it falls over or not (google windows safe mode), as safe
mode runs the operating system and not a lot else, so a software problem
should not occur if this is indeed the cause. That computer shop guy
seems to be trying to make a quick buck though from what I can tell.
Hope something here helps; good luck.
Malvary J Cole wrote:
When I was in England recently my sister, Jacquie, had problems with her
laptop. As we both needed it for our notes for Convention and to check
e-mails we took it into a local computer shop to find out what was
wrong. It
turned out to be something simple to do with the timing out when it was on
sleep. For £65.00, he didn't exactly fix it but did tell us how to short
circuit the problem when it happened again as soon as we got it home.
As part of our discussions with him he said that we needed to remove all
the
software off the computer and reload it (did we also need to reformat the
hard-drive too?). This should be done every six months. He was willing
to do
that for us too, for a price. We declined.
As Jacquie is not logged into Lace or Chat on her laptop while living
with my
dad she asked if I'd write to chat on her behalf to ask if anyone else does
it. Is this something that seriously needs to be done or is it a scam
he has
thought up to make money. She has been pondering on it and thought that
when you remove stuff you still always leave a footprint, so if you are
constantly removing and reloading programmes, there'd surely be loads of
extra
bits floating around which would make the matter worse not better. She has
had the laptop since 2004 so according to him it should have been done 6
or 7
times by now.
She is not aware of it being any slower than it ever was; it seems to
hesitate
when the fan comes on/is about to come on, but it always has done that.
Your
thoughts would be most helpful.
Thanks
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