On Sun, 2007-03-18 at 18:13, Greg Morgan wrote:
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> 
> Mike Noyes wrote:
> > On Fri, 2007-03-16 at 02:12, Luis.F.Correia wrote:
> >> personally? I hate wiki's... and forums
> > 
> > Then don't think of it as a wiki. It's SF replacement for the broken
> > DocManager. Only our project members have access, just like other
> > project resources. The editor they implemented is fairly easy to use
> > also. You don't need to understand wiki syntax. Anyway, please try it.
> > Your opinion is of value.
> > 
> 
> Mike,
> 
> Thanks for taking the time to implement the wiki beta.

Greg,
You're welcome. I didn't do much, the SF team made it rather simple to
enable the wiki.

> Various technologies have a love hate relationship.  For example, I
>  find docbook to much of a pain in the butt.  There are times when I
>  want to get an idea out and a wiki makes that a snap.  As Martin notes
>  many people don't like wikis.

Understood.

> One of the ways I have used them is to take repeated mailing list, forum
> posts, etc and create a user faq as found here
> http://phpwebsite-comm.sourceforge.net/wiki/index.php?title=User_FAQ .
> I use the user's question because that's how they would think of it
> verses a developer's way of phrasing it.  Then I edit parts of the wiki
> that the question should be addressed in.  I point the faq question to
> this part of the document.  This does two things.  One, it battle tests
> the documentation so that it is clearer for the user.  Two, it makes the
> project more friendly to users because instead of saying search the
> archives, I enhance the documentation and point the user to the FAQ
> question, etc.

Interesting. I like the presentation. It groups questions on one page
and links to individual pages with answers.

I'll get the FAQs in the wiki, and then try modifying them to work with
the proposed presentation scheme.

Thanks for the idea. :-)

-- 
Mike Noyes <mhnoyes at users.sourceforge.net>
http://sourceforge.net/users/mhnoyes/
SF.net Projects: leaf, sitedocs


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