Ron, Anything's possible! It could be related to another program running also! Been there, done that with freezing issues and it can be a real pain to figure out what's going on!
Personally, I'd never leave a program open for 6-8 hours if I'm not using it. I've had too many freezing problems and power outages to risk files getting corrupted! About the only thing that remains open is my instant messenger program. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of ronald ferguson Sent: Friday, October 13, 2006 8:55 AM To: LegacyUserGroup@legacyfamilytree.com Subject: RE: [LegacyUG] Legacy is freezing Sherry, Just a thought, but is it possible that this is a Windows problem rather than Legacy's. I have recently found this happening with other programs and am beginning to wonder if it's connected with a Windows Update. Ron Ferguson >From: "Sherry/Support" <[EMAIL PROTECTED]> >Reply-To: LegacyUserGroup@legacyfamilytree.com >To: <LegacyUserGroup@legacyfamilytree.com> >Subject: RE: [LegacyUG] Legacy is freezing >Date: Fri, 13 Oct 2006 08:06:22 -0700 > >I'll respond off list. This type of issue is best sent direct to >[EMAIL PROTECTED] > >Thanks for using Legacy. > >Sherry >Customer Support >Millennia Corporation >[EMAIL PROTECTED] >http://www.LegacyFamilyTree.com > >We are changing the world of genealogy! > >When replying to this message, please include all previous correspondence. >Thanks. > > >________________________________ > >From: [EMAIL PROTECTED] >[mailto:[EMAIL PROTECTED] On Behalf Of Dawn >Crowley >Sent: Friday, October 13, 2006 7:26 AM >To: LegacyUserGroup@legacyfamilytree.com >Subject: [LegacyUG] Legacy is freezing > > >My computer screen typically has Legacy open at any given time. >Several members of my household each use it pretty much daily. I >recently downloaded version 6.0.0.110 deluxe. Since that download, Legacy freezes. >It's fine when first opened and used off and on for several hours, but >if it sits idle for, oh, 6-8 hours, then when we click on the button on >the taskbar to bring up Legacy nothing happens. > > > >* We do control-alt-delete, which states that the program is not >responding. > >* We select to end task. > >* Then we go to start and click on the Legacy icon. The program >starts again with no trouble. > > >Also, Our latest database, started just last week, does not show up >when we click on "file", but is on the list for "open family file". >All data seems to be there for the various files. I suspect that this >may be related to the freezing problem, since we probably have not >properly exited the program. > >I have run "file maintenance" several times, but that doesn't change >anything. > >Other info: >plenty of memory >computer is about 2 years old >windows XP, home editition, version 2002 Legacy deluxe Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp