Hi,
I've had similar problems but not with Legacy. Generally running certain
programs invoked the Windows installer and asked me to insert the Dell
Support CD. After a search I found an answer and it seems that some registry
entries get corrupted. There is a Microsoft utility to sort it which is on
my PC at work. I will try to find the details tomorrow.
Chris
----- Original Message -----
From: "Sherry/Support" <[EMAIL PROTECTED]>
To: <LegacyUserGroup@LegacyFamilyTree.com>
Sent: Thursday, November 30, 2006 4:17 PM
Subject: RE: [LegacyUG] Help please!!
Art,
We see this occasionally with this and a couple of other programs.
You might go to the Control Panel > Add/Remove programs and see if there's
an installer listed for the program. If so, remove the installer.
The other option would be to uninstall Legacy and then reinstall, making
sure you have all other programs shut down and your anti-virus software
disabled when you install Legacy.
Thanks for using Legacy.
Sherry
Customer Support
Millennia Corporation
[EMAIL PROTECTED]
http://www.LegacyFamilyTree.com
We are changing the world of genealogy!
When replying to this message, please include all previous correspondence.
Thanks.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Art
Sedddon
Sent: Wednesday, November 29, 2006 9:24 PM
To: LegacyUserGroup@legacyfamilytree.com
Subject: [LegacyUG] Help please!!
Staring a couple of weeks ago, when I start Legacy I get a pop-up starting
to install "Easy CD and DVD Creator", which has long been installed on my
computer (as has Legacy), but every time I have to click cancel repeatedly
to finely get Legacy to run.
How do I get it to stop this?
Art Seddon
*** Give the gift of Legacy for the holidays! Order online at
http://legacyfamilytree.com/Redirect/Store-Legacy.asp or call
1-800-753-3453. ***
Legacy User Group guidelines can be found at:
http://www.LegacyFamilyTree.com/Etiquette.asp
To find past messages, please go to our searchable archives at:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
For online technical support, please visit
http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe please visit:
http://www.LegacyFamilyTree.com/LegacyLists.asp
*** Give the gift of Legacy for the holidays! Order online at
http://legacyfamilytree.com/Redirect/Store-Legacy.asp or call 1-800-753-3453.
***
Legacy User Group guidelines can be found at:
http://www.LegacyFamilyTree.com/Etiquette.asp
To find past messages, please go to our searchable archives at:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
For online technical support, please visit
http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp
