I begin to wonder if there is a population divide in humour between the old (Europe) and the new (US), with Sherry being an exception that proves the rule.
Fine, so somebody got frustrated with what they considered as not taking an obvious course of action and said so. Haven't we all been there - and haven't we all tried to defuse the situation with a little humour. CUT SOME STACK PLAEASE (and yes I deliberately used capitals). Bill -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nicholas Cirillo Sent: Friday, March 02, 2007 8:36 PM To: [email protected] Subject: RE: [LegacyUG] To open a file I think the response was vulgar. The user obviously doesn"t understand the terms and perhaps even the language. I am glad someone has taken him under wing for help. I was very disappointed with the statement from a member of Legacy's team. This is out of character. I guess anyone can have a bad day. Nick Cirillo --- Sherry/Support <[EMAIL PROTECTED]> wrote: > Well, we don't allow any profanity on the list <g> > > Thanks for using Legacy. > > Sherry > Customer Support > Millennia Corporation > [EMAIL PROTECTED] > http://www.LegacyFamilyTree.com > > We are changing the world of genealogy! > > When replying to this message, please include all > previous correspondence. > Thanks. > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] > On Behalf Of Mike Fry > Sent: Friday, March 02, 2007 8:20 AM > To: [email protected] > Subject: Re: [LegacyUG] To open a file > > Sherry/Support wrote: > > RTFM = Read The Freaking Manual > > Slightly more polite than I would have put it :-) > > -- > Regards, > Mike Fry > Johannesburg. > > > > Have you unlocked the real power of Legacy? Legacy > 6.0 Deluxe has 92 features not found in the Standard > Edition. Learn more about these features at > http://legacyfamilytree.com/DeluxeEdition.asp. > > Legacy User Group guidelines can be found at: > http://www.LegacyFamilyTree.com/Etiquette.asp > > To find past messages, please go to our searchable > archives at: > http://www.mail-archive.com/[email protected]/ > > For online technical support, please visit > http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe please visit: > http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/[email protected]/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.446 / Virus Database: 268.18.5/707 - Release Date: 01/03/2007 14:43 -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.446 / Virus Database: 268.18.5/707 - Release Date: 01/03/2007 14:43 Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/[email protected]/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp
