There are some of us LUGs who watch on the weekends, but I was 'out of town' and deleted or missed what your problem actually was. What was/is it? Although some times it is 'slow' to get answers from support, at least they actually come up with valid answers. I may not know the response you need, but will try to help. Rich in LA CA
--- Lucie Vaccaro Bailey <[EMAIL PROTECTED]> wrote: > Seems when I called phone support (a while back), > they were to call > me back. Call back was always when i was out. Is > this the norm (call > back)?? When you call for tech support you need it > then not a few > days later. I do genealogy when I have the time. > Lu > > On 5/20/07, Sherry/Support > <[EMAIL PROTECTED]> wrote: > > Lu, > > > > Our phone support person has been at NGS this > week. The message on the > > phone directs callers to contact > [EMAIL PROTECTED] for help and I > > don't recall receiving an email from you. > > > > We don't normally work on weekends. > > > > Did Ron's suggestion solve the problem? > > > > Thanks for using Legacy. > > > > Sherry > > Customer Support > > Millennia Corporation > > [EMAIL PROTECTED] > > http://www.LegacyFamilyTree.com > > > > We are changing the world of genealogy! > > > > When replying to this message, please include all > previous correspondence. > > Thanks. > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > > [mailto:[EMAIL PROTECTED] > On Behalf Of Lucie > > Vaccaro Bailey > > Sent: Sunday, May 20, 2007 3:07 AM > > To: [email protected] > > Subject: [LegacyUG] northern Va area - need help > > > > I'm playing phone tag with Support. Is there a > legacy user in > > Gainesville area. I'm seriously thing about going > back to FTM. > > Lu Bailey > > > > > > > > Have you unlocked the real power of Legacy? Legacy > 6.0 Deluxe has 92 features not found in the Standard > Edition. Learn more about these features at > http://legacyfamilytree.com/DeluxeEdition.asp. > > > > Legacy User Group guidelines can be found at: > http://www.LegacyFamilyTree.com/Etiquette.asp > > > > To find past messages, please go to our searchable > archives at: > http://www.mail-archive.com/[email protected]/ > > > > For online technical support, please visit > http://www.LegacyFamilyTree.com/Help.asp > > > > To unsubscribe please visit: > http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > > > > Have you unlocked the real power of Legacy? Legacy > 6.0 Deluxe has 92 features not found in the Standard > Edition. Learn more about these features at > http://legacyfamilytree.com/DeluxeEdition.asp. > > Legacy User Group guidelines can be found at: > http://www.LegacyFamilyTree.com/Etiquette.asp > > To find past messages, please go to our searchable > archives at: > http://www.mail-archive.com/[email protected]/ > > For online technical support, please visit > http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe please visit: > http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/[email protected]/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp
