Thanks Wendy, much appreciated for Sherry's address, I will send her the image. Yes, I knew not to send attachments to the list, but it's good to put it out there to alert others.
Cheers Jenny -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Wendy Howard Sent: Sunday, 27 January 2008 11:07 AM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Problem with buttons Hi Jenny, It sounds to me like you should be working directly with the support staff at Legacy. Email Sherry at [EMAIL PROTECTED] with the details of your problem, and she will help you. You can take a screen shot by pressing the Prt Sc button - look on the top row of your keyboard, to the right. Once you've done that, open a picture editor (Paint will do fine, if you've got nothing else) and paste the image there (<Crtl><V>). Save the file. You can also capture just the top window open on your screen by pressing <Alt><Prt Sc>. DO NOT post attachments to this list, please - though I'm sure you already know that from the way you phrased your question. :-) Kind Regards, Wendy Howard -- Kaiwaka, Northland, New Zealand http://freepages.genealogy.rootsweb.com/~wendyh65/ <http://freepages.genealogy.rootsweb.com/%7Ewendyh65/> ----- Original Message ----- *From:* "Jenny MacKay" <[EMAIL PROTECTED]> *To:* LegacyUserGroup@legacyfamilytree.com *Sent:* 01/27/2008 2:37:07 PM +1300 *Subject:* [LegacyUG] Problem with buttons > Richard, is there anyway I can send you an image of what my screen looks > like? I've done the file maintenance, however that is just checking my > data. This maybe a hardware problem, however I've only noticed it with > Ver 6. I also now have a 2nd monitor running and the same problem is > showing on that one as well. I don't have this problem with any other > programs I run. > > Thanks > > Jenny > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of RICHARD > SCHULTHIES > Sent: Saturday, 26 January 2008 11:55 PM > To: LegacyUserGroup@legacyfamilytree.com > Subject: Re: [LegacyUG] Problem with buttons > > Not sure what you mean? Are you looking at the > "Individual's information page"? You may be having a > hardware problem, but I would need more specific info > to 'guess'. Have you run File Maintenance? It may fix > nothing, but try it anyway. > Tell me what happens. > Rich in LA CA > --- Jenny MacKay <[EMAIL PROTECTED]> wrote: > > >> Hi, I wonder if anyone can help me here. I seem to >> be having a problem >> with my display buttons. I'm using Legacy 6. When I >> open an individual >> to change details or add an event, the save, cancel >> buttons etc are not >> displayed. This also happens when I want to exit and >> the backup etc >> buttons are not visible. I have to run my cursor >> over them, and >> carefully click and hold so they don't activate to >> see which is the one >> I'm wanting to use. They seem to stay there then. >> Not sure if this makes >> sense, but it's frustrating not being able to see >> them. I've tried >> checking out the options and changing my monitor >> settings, to no avail. >> Any help greatly appreciated. >> >> Thanks heaps. >> >> Jenny Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
