Many thanks for the help Cathy.
Greg B.
----- Original Message -----
From: "Cathy" <[EMAIL PROTECTED]>
To: <LegacyUserGroup@legacyfamilytree.com>
Sent: Saturday, February 23, 2008 12:04 PM
Subject: Re: [LegacyUG] Problem adding spouse or children
Hi Greg,
From memory there were more things to do for a 3021 error than just
checking you had a suitable Jet Engine. Doesn't it include exporting to a
new file?
Once you have done everything that is mentioned on the Troubleshooting
pages for your error, if it persists, the most sensible thing to do is to
contact Support direct.
Cathy
At 10:22 AM 23/02/2008, you wrote:
Hi Mark,
Thankyou for your interest in my Legacy problem. I followed
your advice to Jet 4.0 Service Pack--found the error, 3021--down to XP
user, and installed Jet 4.0. When finished, it said that what I am
running is a later version than 4.0--so do not install. I also
re-installed Legacy 188 a couple of days ago. No further instructions.
Any further advice ?
Regards,
Greg.
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