Kris, As far as I know, not to run it all day is the only solution. At one time I left Legacy running all day and had similar problems (and others), although I never lost data. Since shutting down when I'm not going to use it for a while all has been OK.
Ron Ferguson _____________________________________________________________________ New Blog: Free Contacts Database for use with Open Office http://www.fergys.co.uk View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _____________________________________________________________________ > Date: Wed, 16 Apr 2008 00:23:10 -0500 > To: [email protected] > Subject: [LegacyUG] Blank Screens > From: [EMAIL PROTECTED] > > I've had this problem since I first started using the program, but it's > never caused any "damage" so I just figured it was "one of those things." > Tonight, though, there was an issue, so -- > > After the program is running for awhile, if I click on a name, when the > individual view comes up, there's no data in it. If I just "cancel" out, > close the program (backup stalls, so I don't try to do that anymore), and > reopen it, everything's fine. But tonight it happened and I lost the > personal information for the individual. He was listed as "unknown" and > his birth, death and burial info was gone. The events and sourced were > still there, though. > > Since this happens pretty much every day I use it (because I just start > everything up in the morning and shut it down at night -- so it runs all > day), with all the computers I've used, it's just something I've gotten > used to. But now that I have lost data, I'd like to know how to avoid it > happening again. > > Is the solution just to not leave it running so long? > > Thanks, > > Kris > > > _________________________________________________________________ Welcome to the next generation of Windows Live http://www.windowslive.co.uk/get-live Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

