Mike, It is real, I can assure you. What the cause is I don't know, but it only happens when the program is left inactive but running for long periods of time. It may possibly be linked to the PC being low on memory but I really do not know.
Ron Ferguson _____________________________________________________________________ New Blog: Free Contacts Database for use with Open Office http://www.fergys.co.uk View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _____________________________________________________________________ ________________________________ From: [EMAIL PROTECTED] Date: Wed, 16 Apr 2008 08:45:08 -0400 Subject: Re: [LegacyUG] Blank Screens To: [email protected] I've never seen this problem in several years of using Legacy. I will assume that you've kept up with updates, but I'd still suggest that you consider re-downloading the latest release. Sometimes that has a way of 'cleaning up' strange problems. Mike Michael J Method family research of: Method, Feehily, Fredrick, Herzog, tenEyck, Belsley In a message dated 4/16/2008 1:25:59 A.M. Eastern Daylight Time, [EMAIL PROTECTED] writes: I've had this problem since I first started using the program, but it's never caused any "damage" so I just figured it was "one of those things." Tonight, though, there was an issue, so -- After the program is running for awhile, if I click on a name, when the individual view comes up, there's no data in it. If I just "cancel" out, close the program (backup stalls, so I don't try to do that anymore), and reopen it, everything's fine. But tonight it happened and I lost the personal information for the individual. He was listed as "unknown" and his birth, death and burial info was gone. The events and sourced were still there, though. Since this happens pretty much every day I use it (because I just start everything up in the morning and shut it down at night -- so it runs all day), with all the computers I've used, it's just something I've gotten used to. But now that I have lost data, I'd like to know how to avoid it happening again. Is the solution just to not leave it running so long? Thanks, Kris _________________________________________________________________ Win 100’s of Virgin Experience days with BigSnapSearch.com http://www.bigsnapsearch.com Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
