Donna,
I suggest that you contact Legacy direct and ask them to verify your number but are you certain it isn't unlocked - nothing actually happens except that the option to put in your number disappears and you can also use the Delux Options. Ron Ferguson _____________________________________________________________________ New Blog: Free Contacts Database for use with Open Office http://www.fergys.co.uk View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _____________________________________________________________________ ________________________________ From: [EMAIL PROTECTED] To: LegacyUserGroup@LegacyFamilyTree.com Subject: [LegacyUG] Cannot unlock Deluxe Date: Sun, 29 Jun 2008 15:30:33 -0400 Yesterday I purchased Legacy V2 7 Deluxe. I have tried to unlock the deluxe part and have been unable to. I go to help>unlock Deluxe. I get the page to start the process. I click I have bought Deluxe, put in my name, address, and customer ID #. I then click continue and the unlock window closes. I have searched the user group messages and cannot find a similar problem. Thank you for your help. _________________________________________________________________ All new Live Search at Live.com http://clk.atdmt.com/UKM/go/msnnkmgl0010000006ukm/direct/01/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
