Do not put extra spaces, and include the dashes in the
customer number
Rich in LA CA
--- Beth Gay <[EMAIL PROTECTED]> wrote:

> Hi Donna,
> 
> Did you get your Deluxe edition unlocked? Make sure
> that you enter your 
> customer name as you were addressed in the email you
> received with your 
> new customer number. You were issued a new number
> for version 7. Enter 
> the number as written in the email with the dashes.
> I don't remember 
> having to enter an address, so are you sure that you
> are on the correct 
> screen? Under the help menu, select unlock Legacy
> Deluxe.
> After you enter the name and number select unlock.
> 
> Best,
> Beth Gay
> Auburn, Alabama
> 
> Donna Felina Roach wrote:
> > Yesterday I purchased Legacy V2 7 Deluxe.  I have
> tried to unlock the deluxe part and have been unable
> to.  I go to help>unlock Deluxe.  I get the page to
> start the process.  I click I have bought Deluxe,
> put in my name, address, and customer ID #.  I then
> click continue and the unlock window closes.  I have
> searched the user group messages and cannot find a
> similar problem.
> >
> > Thank you for your help.
> >
> >
> >
> >   
> >
> >
> >   
> 
> 
> 
> Legacy User Group guidelines: 
>    http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages: 
>   
>
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support:
> http://www.LegacyFamilyTree.com/Help.asp
> To unsubscribe:
> http://www.LegacyFamilyTree.com/LegacyLists.asp
> 
> 
> 
> 




Legacy User Group guidelines: 
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp



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