Tom, We always respond to problem reports. The problem right now is that we're horridly swamped, even with three support people, and are not able to respond as quickly as we used to.
I believe I did notice an email from you in the queue and we will test and respond as soon as we can. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Thomas Herson Sent: Wednesday, August 20, 2008 4:50 AM To: LegacyUserGroup@legacyfamilytree.com Subject: [LegacyUG] Problem Report Just Submitted to Legacy Here are the details of a Problem Report that I have just submitted to Legacy. I would appreciate feedback on these problems from users and beta testers as Millenia typically does not respond: 1. Select Publishing Center 2. Select Start A New Book 3. Enter File Name for New Book 4. Add Descendant Book Report from Available Items to Chapters of Book 5. Click on Additional tab 5. Check Source Options and click on it 6. Select As Footnotes and Print Bibliography from Source Oprions 7. Save Source Options 8. Click on Preview Problems with resulting report: a. If the last page of the Descendant Report contains Source Citations there are source numbers following the fact or event being sourced but those footnotes DO NOT appear at the bottom of that page. b. Sometimes a Bibliography is listed in the Table of Contents and is printed after the last "chapter" and SOMETIMES it isn't. c. Sometimes a Source Citations page prints that lists a few sources numbered 1, 2, 3, etc. This should not happen when "As Footnotes" was selected on the Source Options page. The items are not the missing items from item a. above and, while they certainly must result from sources created in the particular family file, there is no way to relate them to any of the pages in the Descendant Book Report. Tom Herson Ithaca, NY Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
