Dave,

If it's me you're writing to, I must admit that I totally confused about many of your comments. No, I don't want my money back and, besides, I've been using the program for nearly two years.

Tom

----- Original Message ----- From: "Dave Mellors" <[EMAIL PROTECTED]>
To: <LegacyUserGroup@legacyfamilytree.com>
Sent: Wednesday, August 20, 2008 4:34 PM
Subject: Re: [LegacyUG] Problem Report Just Submitted to Legacy


Tom,
I presume from your recent posts that you have experience in IT. I haven't been on this list for a year or two so I look forward benefiting from your expertise on this list and you are right there are problems in Legacy that might be found by having more experienced Beta testers so if Millenia get you involved I am sure your experience there will be enormously appreciated by us all.

Considering my presumption that you work in IT I was initially surprised that you posted your last comment (totally understand the first one) but there again some of the most critical people I have met have been involved in the development of software (yes, I work for a software company) so maybe I shouldn't be surprised after all.

Anyway, reading your recent posts on the list I can see that you have a number of issues with Legacy and I think it's great that you are able to spend your time reporting them and helping the support staff recreate them. Considering how complex software can be, I am astonished at the level of support and development provided by Millenia for the 29.95 USD I paid. Having spent nearly 20 years in IT I consider that to be superb value for money.

You reporting your problems and then them getting fixed are going to improve the quality of Legacy so I'm kind of reluctant to mention it but are you aware that Millenia offer a 60 day money back guarantee?

Thanks, Dave

Thomas Herson wrote:
Bruce,

Thanks for confirming that. Doesn't it make you wonder how all that got through the beta testers and the Millenia tech people?

Tom Herson
Ithaca, NY






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