I always install 'updates' on top of old versions. Don't stop in the middle. Sometimes it looks like it is sleeping. Good luck
--- On Wed, 7/29/09, Marilyn Clark <paddypeppe...@yahoo.com> wrote: > From: Marilyn Clark <paddypeppe...@yahoo.com> > Subject: Re: [LegacyUG] Two Report functions do not work > To: LegacyUserGroup@legacyfamilytree.com > Date: Wednesday, July 29, 2009, 9:19 AM > Tom, > > I just tried to uninstall my Legacy7 Deluxe so I could > re-install it in hopes of fixing the Vista x64 problem with > the Reports function, and it won't uninstall. > > The first time I tried to uninstall, I used Windows > uninstall thru the > Control panel. I got a message saying it might not have > uninstalled properly, with a reference to something called > UNWISE. > > I then found an Uninstall shortcut in the Legacy folder, > tried again, and now I get an error message "Could not open > INSTALL.LOG file." > > If this is a Windows problem, I apologize in advance for > asking about it here. Would it be OK just to download and > install a whole new Legacy7 Deluxe on top of what's there > now, since I cannot uninstall the program? > > BTW, Tom, are you running under Vista x64? > > Marilyn > > > --- On Wed, 7/29/09, Tom Watkins <tomsgeneal...@yahoo.com> > wrote: > > > From: Tom Watkins <tomsgeneal...@yahoo.com> > > Subject: [LegacyUG] Two Report functions do not work > > To: LegacyUserGroup@legacyfamilytree.com > > Date: Wednesday, July 29, 2009, 9:53 AM > > > > Good Morning Marilyn, > > > > I down loaded & upgraded to the deluxe version 7 > over > > the past weekend. Under the Reports button; both the > "Forms > > Center" and "Interview Questions" buttons, appear to > work on > > mine. > > > > Unless someone comes up with a better solution; > perhaps you > > need to uninstall & do a new down load, etc ??? > > > > > > ><] > > > > Tom Watkins > > Eau Gallie, Florida > > > > W_a_t_k_i_n_s, A_d_a_m_s, B_o_n_d, B_o_o_t_h, > B_r_o_o_k_s, > > C_a_i_n, C_l_e_m_e_n_t_s, G_i_b_s_o_n, H_o_w_e_l_l, > > J_o_n_e_s, L_a_s_s_i_t_e_r, M_a_r_s_h, P_a_r_r_i_s_h, > > R_e_e_v_e_s, S_a_n_d_e_r_s, W_a_l_l > > > > http://freepages.genealogy.rootsweb.com/~tew4515/ > > > > http://worldconnect.genealogy.rootsweb.com/cgi-bin/igm.cgi?db=tew4515&I11.x=26&I11.y=5 > > > > tomsgenealogy at yahoo dot com > > > > > > > > http://www.scv.org/video.php > > > > http://www.1800mydixie.com/ > > > > > > > > > > > > > > > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages: > > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > > > > > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp