It sounds to me like you've run out of "virtual memory". In short, the computer has not got enough space to work with the pdf file that is being created. PDF files are notoriously big especially so when u add photo's to it. And if generating a 3500 page file...wow! Its going to be huge, and will take forever to open if u ever get it created. Think of your virtual memory like your desk, and your hard drive like your book shelf. ...when u work on a project you work on your desk and all your supplies are stored on your book shelf. If you don't have enough room on the desk...it makes working on the project extremely hard, or at the very least very time consuming moving stuff on and off the desk. Computers are the same way. That's why you're encouraged to have as much memory as possible. As a rule of thumb, your virtual memory should be at least twice the size of your RAM memory. The computer will automatically set it but generally no where near the proper size. You have the ability to change it, manually...(but you will get warning messages when you do so - don't worry about them) First, check how much space you have available. You said you have 4 GB of RAM. This means your should set your virtual memory to at least 8 GB (I would set mine to 8320 mb...which equates to 8 GB of space plus 128 kb - just to be safe). Make sure you have the available space on your hard drive as this is where your "desk" is carved out of. Assuming you have the space continue as indicated. My instructions are for XP...I don't use Vista as it is to problematic...even Microsoft is moving away from it. You'll have to make the necessary adjustments in finding the exact location.... 1) Right click on "My Computer" 2) Left click on "Properties" 3) Left click on the "Advanced" tab 4) Find the "Virtual Memory" section and click on the change button. 5) Set the Initial Size and the Maximum size to the same number...8320 (you set them both to the same size so the system takes all the room it will need at one time. Otherwise the computer will only take the bare minimum when it starts up and continue trying to take more as needed. It's similar to having to work on 10 or 12 small desks vs. 1 large desk. The large desk is what you want) 6) Click ok until you are backed right out. 7) Restart your computer You will now have enough virtual memory to properly work with your computer. Assuming your have the hard drive space available, I guarantee that ALL your programs will run better, not just Legacy. One word of caution...make sure you have enough disk space...or else you may lock your computer up and not get it to start.... Best of luck. Dan
_____ From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of Evert van Dijken Sent: October 6, 2009 6:41 AM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Legacy unable to "lock file" There could also be something wrong with writing permissions to a folder or drive (cd, dvd, usb?). Evert 2009/10/6 Robert57P_Gmail <robert...@gmail.com> Pat, How's your hard drive space? It might be having a problem creating some temporary work files on the drive due to lack of space. I'd also look over the drive for any left-over temp files that didn't get deleted after the crash. No, I'm not sure where to look - don't know where the PDF utility might put them. First place I'd look would be: C:\WINDOWS\TEMP C:\Documents and Settings\xxxx\My Documents (where xxxx is your log-in ID) Note that these locations might vary depending on what version of WIndows you have. Maybe a better method would be to use Microsoft's Disk cleanup utility. Under my XP, it is at: START, ALL PROGRAMS, ACCESSORIES, SYSTEM TOOLS, Disk Cleanup If it isn't there, you may need to install it. When it asks what you want to remove, you would want to check at least: Temporary Internet Files Temporary Files (this should catch both of the above directories) Note that there are some 3rd party utilities available that do the same thing - but their names escape me at the moment. You also may want to run a memory test utility to see if your memory has gone bad, but I suspect a full harddrive. Good luck, Bob Original Message ----- From: Pat <mailto:r...@ntelos.net> Hickin To: LEGACY <mailto:LegacyUserGroup@legacyfamilytree.com> Sent: Tuesday, October 06, 2009 01:14 AM Subject: [LegacyUG] Legacy unable to "lock file" I am trying to create a .pdf (descendant narrative) with LOTS of pictures. Without the pictures I was unable to create the file easily (it was roughly 800 pages long). With the pictures, I get a repeated error message that says: Error opening temporary work file. Error 3050. Could not lock file. [I have no idea what is meant by "locking" a file.] Would you like to TRY IT AGAIN? I get this message several times, and the number of pages being created advances to c 3500! I have a LOT of pictures but I don't think I have THAT many!! At that point I am told I am out of memory and Legacy crashes. I went to Legacy online help, which suggests I run file maintenace, which I did without a problem. I checked my picture files and all of them are showing up. Legacy Help makes a number of other suggestions, which will be quite time-consuming) but does not deal specifically with Error #3050, as far as I can see. After getting the out-of memory message, I restarted my computer and opened no other programs. But again got the out of memory message. I have 4gb RAM. I have Windows Vista, 64-bit, and keep it updated automatically. I have Legacy Deuxe 7.0.0.109. I'll appreciate all suggestions! -- Pat Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
