Re-installing the program is certainly a safe solution and wouldn't take as long as posting your message, reading replies, and replying to one or more of them. But here is one thing I might suggest. Probably not the problem but worthwhile to check out anyhow. Is there a multimedia file associated to the source? If so, try temporarily removing that file. The simplest way is to simply rename the file using Windows Explorer so that Legacy can't find it under the original name or move the file to a different Location. For example, if you have a JPEG picture that is 25 megs in size, Legacy will attempt to create a thumbnail of it to display on the source window and if you have a relatively slow system it may seem like the program has frozen. The solution to this example would be to resize the picture to a much smaller file size so that Legacy doesn't choke on it. Legacy does not create its own set of thumbnails to use but rather re-creates one on the fly each time one is displayed. Temporarily removing the multimedia file associated with the source will indicate whether this was the problem.
(Original post converted to plain text.) Brian in CA Wow ---the temp did not reach 100 yesterday. Winter must be here. -------------------------------------------------------- From: Kathy Jones [mailto:ka...@flyingneedle.ca] Sent: Thursday, July 22, 2010 6:05 AM To: LegacyUserGroup@LegacyUsers.com Subject: [LegacyUG] Sourcing in Legacy Hello and I am wondering if anyone else has the same problem. When I add sources to individuals, I can sometimes edit a source and other times when I try to edit the source the program freezes. I see the outline of the source window, but it will not open and I can only close it by clicking on cancel. This seems to happen mostly with census sourcing. But it can also happen with other sources. Does anyone have any ideas why that would be happening? I did contact Legacy for help and the suggestion was to re-install the program. I don’t really think that is necessary as it could be something as simple as putting in a source wrong. If anyone has any suggestions, I would appreciate it. Thanks. Kathy Jones Flying Needle Machine Embroidery http://www.flyingneedle.ca mailto:ka...@flyingneedle.ca Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
