Syble, I'm confident that accessing the familysearch web site outside of the nFS Interface is OK. I've been monitoring heavy data entry on my tree using that process for the last 3 weeks without losing any data.
Alan From: Syble Glasscock [mailto:syble_...@yahoo.com] Sent: 22 September 2011 16:50 To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] loss of data Carl, No I've not used the Family Search interface from Legacy, but I do use the familysearch.org website with a Legacy file open, and very likely I did on this research occasion, I was hoping someone had a tree posted on my particular person. This is strange and a real concern, especially wondering what other information I may have lost. thanks, Syble Families Researching: Cline/Klein, Daniel, Newton, Witherspoon, Perryman, Gilbreath, Lindsey, Brown, Foote, Curry, Fleming, Glasscock, Edwards, Waters, Wheat From: Alan Pereira <alanpere...@tiscali.co.uk> To: LegacyUserGroup@LegacyUsers.com Sent: Thursday, September 22, 2011 8:34 AM Subject: RE: [LegacyUG] loss of data Carl, I too raised a ticket on this subject and I think the developers are working on finding out when running check / repair after using the Interface that life events disappear as well as giving messages about finding "Nulls". All has gone quiet from the Support team on this since I rejected their request for a copy of my Legacy database on the grounds it would break European and UK Data Protection Law. Alan (based in UK) From: Carl Cox [mailto:ct...@centurytel.net] Sent: 22 September 2011 14:17 To: LegacyUserGroup@LegacyUsers.com Subject: RE: [LegacyUG] loss of data <<Syble, do you use the Legacy - nFS (New Family Search Interface)? as I have had events dissapear when using that link. Alan Pereira>> I have noticed that when the nFS interface is in use that most edits on my database do not stick. I asked Support (twice) under what conditions that would happen, but have not had an answer. It has been so long that I deleted their automated response with the case number. I still want to find out. Carl Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
