The "process" is broken. I have offered several suggestions and to date and not one has appeared in a new release. Some of the suggestions I made would seem to have been easy to implement but they have disappeared into the bottom of the in box. I give up! One never gets updated information on the suggestions they have offered and it is impossible to find out if your suggestion is taken seriously.
Bobby From: Paula Ryburn [mailto:paula.ryb...@sbcglobal.net] Sent: Monday, February 20, 2012 5:29 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] Update Problems Reports I don't recall consistency in details of "data scramble" problems reported here. or even wide-spread impact. I mean, I don't remember anyone here drilling down with the persons who did report having had problems, to see that the source was indeed the update. You know how you can read what they say was done, but need to have them write it again in more detail, because we don't know how their system is set up or exactly what order they executed the steps or if they were also importing a GEDCOM that day or something? We usually do a better job of "grilling" people on that, but it feels like we all just decided to not update our own programs until "it" was fixed. Of course, I was also assuming that people who posted here also reported the problem to Millennia using their form/webpage, and that THEY would be the ones hearing back directly. Isn't that how the process works? --Paula in Texas Researching: Adair Baker Beasley Benson Betz Bigley Blagrave Burton Chapman Clement Clough Coppernoll Costine Daulton Dinwiddie Doody Ellis Exline Field Floran Floyd Gates Goodale Gordon Gump Hale Harbaugh Hind Hopkins Hughes Hurdle Jones Klein Koyle Laswell McDonald Misner Passwaters Pelton Roberts Roche Ryburn Sanford Short Singer Sullivan Weller Williams Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
